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I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!
We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!
Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.
If you just need an app that will allow you to send shipments to another address this app will work for you. However, if you care about the analytics of your website DO NOT INSTALL THIS APP. Not only will this app inflate your order numbers (each GiftShip order counts as 2 orders) but it will also miscalculate your financial analytics. This does not mean you won't get paid what you are owed, it means that you will not be able to distinguish what you actually MADE through GiftShip. I have spent countless hours trying to figure out financial analytics including hours on support calls with BOTH Shopify and Gist and it was determined that the API between Gist and Shopify is faulty and Gist was unable to figure out how to send appropriate data to Shopify for store owners to get accurate meaningful analytics.
Hello,
Thank you for the feedback, and we are sorry to hear of your frustration.
Just to clear up the wording here, there is no API issue at play here. It's through the leveraging of Draft Orders, that on the analytics side, a filter simply needs to be added to have reports amended accurately. This can be common amongst use cases that leverage Draft Orders.
We are sorry to see you go, and as ever, are available to chat further or hop on a Zoom call if you would ever like to go over things here.
Tim
Co-founder, Gist Applications
This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.
Amazing app, amazing support. Really high quality all around. Glad to have found it. Thank you Jayson for your prompt support and keeping me in the loop even through the christmas/NY holiday weekend.
Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!
GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch.
What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team has been quick to respond and resolve issues, ensuring minimal disruption to our operations. Their commitment to addressing concerns promptly and efficiently has fostered trust in the reliability of their application.
GiftShip has made our shipping process smoother, our customers happier, and our sales higher. It's a must-have for any e-commerce store looking to enhance the customer experience and streamline operations!
This app is extremely user friendly and the support team is amazing!
Good app and great support!