리뷰 (305)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 12월 6일

Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!

Over the Moon Dairy
뉴질랜드
앱 사용 기간 6일
2021년 3월 3일

I needed help getting this app installed on my site correctly and the team was so helpful! They got it done very quick. Excited to start using it on my site when we launch.

Tea with Tae
미국
앱 사용 기간 5일
2021년 9월 20일

Fantastic functionality and OUT OF THIS WORLD customer service! It's so rare to find an application with support willing to edit themes for you. Highly recommended!

LaMonarcaBakery
미국
앱 사용 기간 4일
2020년 4월 25일

This app is amazing! Not only have these guys helped me set it up to match more store, they also helped set up the functionality so we could get it working just the way we wanted it. Great team, great app. 100% recommend!

Jackson Orchards
뉴질랜드
앱 사용 기간 4일
2022년 8월 24일

What kind of customer service is this?? We DID PAY. Our business is not operating yet, we do not make a single penny, so every little amount spent weighs a lot. But we were still fine with paying 60 bucks for this app. We accidentally delete it on August 4th BEFORE we get charged (on August 5th), hence want to reinstall the app. Then we're asked to pay again since we do not have an active subscription. Our receipt First CS guy, understands the issue after 3 explanatory emails. Claims he would forward it to his development team to provide a solution. Never heard back from him or development team. So after 8 days, I ask again and second CS guy, (apparently the first one went on vacation..?) never seems to understand the issue and just tells us this was standard behavior and if we had credit, we'd get that. I have a receipt and a not-functioning app to prove the opposite but apparently they don't care. VERY disappointing. There had been an issue before, where we were told - by the same support staff - as long as we're on a pause-and-build plan, we wouldn't get charged for a subscription. That turned out to be wrong. We did get charged, but were able to get a refund. And now, that we were actually willing to pay, we can't use it..?!? 

boxoftreats
독일
앱 사용 기간 4개월
답글 Gist개 2022년 8월 25일

Hello,

When Apps are installed on Shopify, a billing charge must be accepted in order for you to gain access to the App. This is standard behaviour across all Apps.

As you haven't accepted the billing charge, you will not be able to use the app. We've mentioned this in a couple of emails, but please let me know if you would like to hop on a Zoom call, and we'd be more than happy to get everything sorted out for you.

Thanks so much,

Tim

Gist Applications Inc.

support@gist-apps.com

2020년 8월 27일

Quality app that is great for enabling an easy gifting option for customers. Kevin provided A grade support with getting it set up perfectly for us.

#GoKindly
오스트레일리아
앱 사용 기간 4일
2021년 2월 16일

I used Giftship to help create a more tailored shopping experience for my customers. I did have an issue with random characters showing up at checkout but the support team (Zac) pointed me to an easy-to-follow article. Thanks so much!

PARU
미국
앱 사용 기간 3일
2022년 11월 29일

So far I've been really pleased with this app versus others I've tried. Load times are not too bad. I don't know how it deals with multi-currency yet. The standard layouts on the box bundler are pretty good and intuitive. And the bundler gives lots of options of how to assemble them, which is great. And being able to really control discounts on them is great. The gift messaging function works great. There's a couple of improvements could be made with the one-click add-ons, versus other products already out there, as it can be laborious making them. Support has been great so far. Had my first issue sorted within 2 hours.

Yes Bebe
영국
앱 사용 기간 3개월
2020년 11월 18일

Not make the app enable yet for my online shop but so far their support team has been replying to all my questions very kindly, nicely and patiently, and I am just excited to use the app and see how it works and it increases our sales!! Thank you, Tim, Zac and Helen!

tortoise general store
미국
앱 사용 기간 3일
2020년 5월 1일

Kevin from their Support Team was super responsive and immediately squashed the bug (late on a Friday) to get Giftship installed into our theme. Great work Kevin, thanks for the help!

Crafty @ Home
미국
앱 사용 기간 3일