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We use this app to allow our guests to ship gift baskets to multiple recipients from a single order. The app has really improved our business. The support has been excellent!
There are a lot of details to manage when opening a new store and the app options can feel overwhelming. I chose Giftship because it offers me and my customers time-saving solutions.
The multiple address feature will be a fan favorite for our customers allowing customers to ship items to multiple locations in a single order with a personal message for each shipment. How cool is that!!
Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!
We love this app! Using GiftShip allows us to have future ship dates for our craft popcorn business. We can also allow our customers like businesses order and ship to multiple addresses. Works great for client gifts! The support staff is very friendly and responsive. Helped answer my questions quickly and were incredibly helpful! Get this app if you need to ship to multiple addresses, have future ship dates, or both!
We had issues with conflicting apps being used in our order process via Shopify. Tim and Zac were fantastic at helping us resolve work together issues without having to sacrifice the quality of the checkout experience. So refreshing to have a support team with a "can do" attitude and NOT a "not our problem hire a developer" reflex.
Thought this was a game changer for the holidays. Support started to respond and I felt base on their last email they were annoyed with my questions which I've asked for 4-days straight and was told: "Some due diligence is required here - I've outlined specifically where you can access the different templates, so I'm going to ask that you try a few out prior to requesting further assistance here." I reached out to Shopify support thinking maybe I was indeed the problem. Well they understood what I was asking while Giftship did not or choose to ignore. Basically the app works fine enough with multi-shipping and leaving give messages. Unfortunately the problem is the gift messages are printed as ONE Packing List, their program do not have a way for you to print each gift message separately for that one order. What's the point of shipping 4-packages to 4-different people but the packing list has ALL 4 Gift Messages listed!!! If there is a way to resolve this we do not know but at this point it doesn't matter anymore. We've removed this app and found another company with Gift Messages.
Hi Guerline,
I'm sorry that you feel we did not assist you well enough. We did draw our exactly how you can accomplish what you were asking for, which is done using the built in "Print with Giftship" feature.
When you have your items configured to capture the message once per product, you can print those messages individually - on separate pages - using the bulk printing templates in Giftship's order printer. The regular packing slip templates show all of the messages once per line.
We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!
Tremendous service, went above and beyond typical support to help. This app is something that we've actually been looking for. Having the ability to purchase multiple items and have them shipped to different contacts is HUGE! Looking forward to seeing increased orders thanks to Giftship.
Great app, the speedy, reliable service we received on the highest paid plan was well worth it. Helped our Xmas sales.
Father's Country Hams are cured and shipped on our family farm in Kentucky since 1840. We have had a web site for several years on different hosting sites .We tried before to add needed features to our site but they never worked as we preferred . The Giftship app with the added up-sell features is perfect for all our needs! We ship lots of gifts and the Hold Date and the ability for customers to ship to multiple address is a must have for today's customers. Our customers are pleased with how easy ,they can order gifts for family and friends and even write their own gift message. Now the ADD ONS- a real selling machine! I am shock how many customers add additional products at check out! Visit our store and see how easy and great Giftship would help your on line store. The customer support is Excellent! They installed the app and have worked with us to make sure all of the Gift ship features are performing correctly . Was surprised how quickly they would respond to my questions durning our start up process. www.fatherscountryhams.com