Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive gifting features, including multi-ship, product options, and bundling. It's praised for its user-friendly interface, seamless integration with Shopify, and the popular "build-a-box" feature. The ability to ship to multiple addresses from one order, offer upsells, and customize the gifting experience is appreciated. Support is described as responsive and helpful, assisting with customizations to suit business needs. The app is reliable and efficient in processing orders, often referred to as a "game-changer" for businesses.

March 25, 2024

We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!

Luxe & Bloom
United States
Over 1 year using the app
February 28, 2024

Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.

Tasmanian Gourmet Online
Australia
Almost 4 years using the app
March 8, 2024

I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!

Holly Sparks Gifting
Canada
About 1 month using the app
January 22, 2024

This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.

The Bloom Box
Singapore
8 months using the app
April 5, 2024

Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!

Drinksi
United States
24 days using the app
February 28, 2024

This app is extremely user friendly and the support team is amazing!

Box of Happy
United States
3 months using the app
November 29, 2023

I use Gift Ship on my shopify website and love how simple it is to use. I recently had an issue with delivery dates not being printed on my order confirmation email. After unsuccessfully trying to fix it myself I contacted Dhopify who put me onto GS help. While they are based in Canada and I’m in Australia, this didn’t affect their responsiveness in helping me fix my issue. All done in a few hours. Brilliant service.

Inkberry Flowers
Australia
Over 1 year using the app
January 2, 2024

Amazing app, amazing support. Really high quality all around. Glad to have found it. Thank you Jayson for your prompt support and keeping me in the loop even through the christmas/NY holiday weekend.

Dan's Desserts
United States
4 days using the app
November 23, 2023

We use this app on our store for multi-ship and product options and plan to add the bundling. Their customer service couldn't be better. So happy with this app and the people behind it! They've solved a lot of issues on our end quickly and made it really simple.

Dare & Co.
United States
7 months using the app
December 12, 2023

GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch.

What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team has been quick to respond and resolve issues, ensuring minimal disruption to our operations. Their commitment to addressing concerns promptly and efficiently has fostered trust in the reliability of their application.

GiftShip has made our shipping process smoother, our customers happier, and our sales higher. It's a must-have for any e-commerce store looking to enhance the customer experience and streamline operations!

Cold Hollow Cider Mill
United States
6 days using the app