Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive gifting features, including multi-ship, product options, and bundling. It's praised for its user-friendly interface, seamless integration with Shopify, and the popular "build-a-box" feature. The ability to ship to multiple addresses from one order, offer upsells, and customize the gifting experience is appreciated. Support is described as responsive and helpful, assisting with customizations to suit business needs. The app is reliable and efficient in processing orders, often referred to as a "game-changer" for businesses.

March 16, 2022

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

Lazy Gardens
United States
Almost 2 years using the app
Gist replied March 16, 2022

Thanks for the kind words!

September 17, 2019

Giftship works! And it fills a need that Shopify has never addressed - how to ship gifts to multiple people without creating new orders for each person on the gift list. It also provides for gift messages and future ship dates. We have had no issues on the technical side. Technical support at Pix has been excellent though sometimes a little slow.

Redwoods Monastery Atelier
United States
Almost 2 years using the app
Gist replied September 17, 2019

Thank you for taking the time to leave a review! We are glad to hear that Giftship's multiple shipping address feature is helping improve the customer experience on your store!

February 3, 2021

Great app. The multiship function has been a game changer for us. The support is also great. I recommend.

Passo To Go
United Kingdom
Over 1 year using the app
Edited March 10, 2022

Incredibly responsive and helpful support team. Very quick turn around on resolving an issue for us. Made my life easy.

Snackwize
Australia
Over 1 year using the app
Edited March 30, 2021

Great comprehensive service additions at checkout. Our customers love being able to, in one order, check everyone off of their list for gift shipping. Works well on our backend for fulfilling these orders. Not to mention that we needed to restrict some parameters so this app would work well with our in-store pickup app we received quick help that efficiently solved our issue! Thanks Tim!

Glasswing
United States
Over 1 year using the app
November 5, 2021

I was looking for an app so I could offer shipping to multiple addresses. This does exactly what I needed! I had a minor issue after installation and support was great and they took care of it right away.

shop hey daisy!
United States
Over 1 year using the app
June 11, 2020

This is the only app we could find that would do what we needed. More importantly, however, are the guys behind the scenes! When it comes to any issues or troubleshooting, configuring specific needs, etc., they have been amazing to work with. I worked with both Kevin and Tim, and they're quick to reply, gracious, patient, and get it done! Easiest 5 star review.

Gift Box Love Co
United States
Over 1 year using the app
August 16, 2021

The Giftship team was quick to respond with more than just links to their published blogs or knowledge base. We look forward to using more of their apps in the future.

Tincredible Treats
United States
Over 1 year using the app
Edited April 23, 2022

We've been using Giftship for 18 months and the features are great. We've had a few issues with the gift message bundling, but after some problems getting it resolved initially, Zac was able to step in and deal with the issue really efficiently. Everything is now working well and we're benefitting from the whole suite of one-stop shop features, which is great and why we chose Giftship in the first place!

The Homemade Brownie Company
United Kingdom
Over 1 year using the app
Gist replied April 22, 2022

Hi Adam,

Thank you for giving us a chance to get this right, and again, very sorry for the communication issues. We've put in proper checks to ensure this does not happen again.

Looking forward to continuing working with you going forward!

October 20, 2018

Very very useful app. Helps us with order processing and saves us a lot of time. Great customer service too!

North Pole Company | USA
United States
Over 1 year using the app