The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The Chocolat Bar
The support team has been very responsive and helpful to get the app customized to what we needed. We appreciated that.
Have been working with Mitch to do a complete website overhaul. Its so refreshing to find an app that can do what I ask instead of hitting brick walls all the time. Loving my new website and looking forward to working through a few more customisations!
This is a really good app, very complete because it allows you to do multishipping, add notecards and allow a customer chosen shipping date. Gist is very responsive, and the experience working with them has been really good.
I was having trouble with multiple shipping showing up on my drawer style cart, and support was very helpful in helping me get it set up! highly recommend this app.
We had new theme from shopify that was a bit glitchy but immediately got help from the founder who took so much time to walk me through and address everything. Customer service top notch! This app allows you to have gift messages and send to multiple addresses from one cart which is great during holiday season! This app is a home run.
The Giftship team was quick to respond with more than just links to their published blogs or knowledge base. We look forward to using more of their apps in the future.
Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!
The Botanical Candle Co.
Excellent app that has really helped us with Gift Message options and printing multiple gift cards easily. Have only used this function so far but will be looking at some of the other options in the future. Tim has also been particularly helpful when we had some queries. Highly reccommended :-)
Kids' Cake Boxes, LLC
The customer service is beyond amazing. These guys have a pretty quick response time and even put together videos and tutorials to help walk you through and troubleshoot your issue. So grateful they're there to help this less-than-tech-savvy lady get over the bumps.
Huffkins Bakery | Official Online Shop
Example of this app on our site : https://huffkins.com/collections/gift-sets-hampers/products/cheese-scones-afternoon-tea-gift-set-gs20004 This app is very 'all singing, all dancing' and the app support is really great. We did not have an in-house developer and have little coding knowledge. They were very willing to help us and offer advice to get it all looking and working as we needed. The app is great for us as most customers hop with us to buy gifts to send to others. We're able to charge extra to add a personal message in a greetings card and allow customers to choose a delivery date. The upsell pop up is also great and we can set different upsells for different product collections. We found the split address function too complicated and it needed too many styling changes so did not use that part. It works responsively, and the developer even helped us to add some code so that it would not appear on our e-gift card page (where we do not want to offer a greetings card or delivery date option). There's some improvements we'd love to see, including the option to write a gift message to appear in the e-gift card email, editing the style and position of the gift message for printing into cards, and somehow making it so that orders for future delivery get an automatic tag to hold them so they do not go on the picking sheet immediately. It would also be great to have more flexibility with the delivery date picker - if someone places an order on the Friday night, we cannot deliver that Monday as we do not dispatch at weekends, but we can deliver on future Mondays as we can dispatch on the Friday. If that makes sense?! Hopefully the developers will keep enhancing the app to add this stuff in. It's just suggestions, not complaints. All in all, a great app and absolutely brilliant customer service.