Reviews (248)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing business efficiency and sales in the gifting sector with features like multi-address shipping, gift messaging, and a delivery date picker. They appreciate the ability to ship to multiple addresses per order and the inclusion of upsells and gift cards. The support team is noted for their responsiveness and customization assistance, with continuous updates and new features based on merchant feedback enhancing its value.

November 17, 2025

Great app easy to use and excellent customer support

iPantry
Australia
4 days using the app
August 1, 2024

The app is fantastic, but the team behind it is even better!

The team at Gist are hands down one of the BEST teams I have ever had the pleasure of interacting with.

Our initial GiftShip implementation faced a couple of hiccups due entirely to how our Shopify instance was configured (with third-party apps) and a lack of understanding regarding the features we required.

As our rollout was time sensitive and our deadline fast approaching, I reached out to Jayson, Tim, Zac as well as the other amazing Gist team members for any advice and/or support they could offer.

Not only were my queries answered promptly, but also with care and compassion. In less than 48 hours I must have sent a dozen or more emails about several separate technical issues, yet each and every time the response was friendly, pleasant and helpful.

If you're looking to offer your Shopify customers a variety of gift options, including multi-address shipping, plus you're looking for a stable, robust solution that is easy to implement and manage, GiftShip is it.

If you're not already convinced by the world-class quality of the GiftShip app, let the quality of the Gist team convince you.

Absolutely sensational.

Wilderness Committee
Canada
About 2 months using the app
June 6, 2025

We spent a long time looking for a gift message app that would meet our needs. Many gift message apps don't allow you to add 2 gifts to the basket with 2 separate gift messages, which was essential for us. Giftship does allow this and offers many other add-ons such as gift cards and upsells. Support were very responsive and helpful. I would recommend this app to anyone wanting a gift message app with advanced functionality.

Angel & Dove
United Kingdom
About 1 month using the app
May 28, 2024

One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.

Batch & Box
United States
About 1 month using the app
Edited December 3, 2025

Very prompt with replies and extremely helpful. Has been a great app for our store and handles all the different types of items we ship.

Brennans Market
United States
About 6 years using the app
December 9, 2024

GiftShip has been an excellent addition to our website! Their customer service is truly top-notch – they've been incredibly quick to respond to all my emails and always go above and beyond to assist with any questions. The product itself integrates seamlessly and has made managing our gift offerings so much easier. We're also excited to explore their Gift Card Pro app soon. Highly recommend GiftShip to anyone looking for a reliable and efficient gifting solution!

INDLU Gifts
South Africa
19 days using the app
January 16, 2025

Giftship has provided high quality support and their app is great! There are so many features that we are slowly implementing into our website. Highly recommend.

Fine Fellow
United States
14 days using the app
August 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Karma Kookies
United States
Almost 4 years using the app
February 28, 2024

Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.

Tasmanian Gourmet Online
Australia
Almost 4 years using the app
August 10, 2022

Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.

Seven Sisters Scones
United States
Almost 4 years using the app