Gifty ‑ Gift Wrap & Options , 16 รีวิว

I'm in trouble because I haven't heard from support.
I pay a monthly fee, but I can't use it. It's a feature I want to use, so I'm patiently waiting for it to improve.

App is not working. It feels like an experiment (Beta) for months and months. Customer service is inconsistent and slow. Feels like this ship is going nowhere. Im out. Wishing you guys all the best in the future.

This gift wrap app is so easy to install and appears perfectly on our site! Looking forward to the new features of the app launching soon. The support is amazing response via email has been so fast!

3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!

I started the free trial, the app didn't work at all, reached out to support, they told me to wait a few hours, as they were running updates, I have now waited past my trial period, I am now being charged for the app, and it's still not working. I have reached out to support 3 times, and had 0 response. I am still waiting, as it's functionality that I want to use...

I love that this app is super simple to install, with no code required. It is easy to set up, has minimal impact on the aesthetic of my shop/page loading time. The customer service is also amazing, with super fast response times to questions. The developers are also bringing new features to the app soon, and are also open to new ideas from shopify users. One of my favourite features is that each item in the cart can have a seperate gift message/wrap - so customers can chose. Many of the apps don't seem to offer this. I highly recommend!