Anmeldelser (16)

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30. april 2022

Been 3 weeks I tried to register, they are always saying we will get back to you in 5 working days. Never received feedback from them.

My desire House
Storbritannien
8 måneder bruger appen
GigaCloud Technology svarede 5. maj 2022

Dear Client,

We are very sorry that we did not promptly respond to you. The country of registration applied by you is the UK, while our Shopify GIGA APP currently is only open to the US market. Due to the bug of our internal docking process, we neglected your message and failed to give you a timely reply. We sincerely apologize for this inconvenience.
We immediately arranged for our responsible personnel to contact you after receiving your feedback. You may keep a close eye on your email messages. Simultaneously, we have urgently optimized the process of customer connection to avoid such case from happening again. We appreciate your support and understanding.

Best Regards