GIGA‑US Dropshipping , 15 recensioner

Helhetsomdöme
4,1
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
    13
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 7 % av omdömena har 2 stjärnor
    1
  • 7 % av omdömena har 1 stjärnor
    1
4 april 2024

Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot

Aurelia Clothing
USA
3 månader användning av appen
GigaCloud Technology svarade 7 april 2024

Dear GigaCloud Buyer,

We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center.

Best regards!
GigaCloud B2B Marketplace

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