Avis (73)
Affiner
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Par note
Wouldnt recommend. Extremely unresponsive - Have reached out several times surrounding their app not properly uninstalling. Removed code yet still showing pledge counter on products.
I uninstall the app and the pledge option was not cancel. I don't manage to reach the support. It is very rude from their side!
Hi, I am updating the reply below. I hope that you have received our communication. Our support team responded immediately by providing a support ticket number and then responded within a couple of hours to provide direct support. I also emailed you directly. We have not heard back. We are here and available to support you whenever you are available.
Thank you for your reaching out and being a great partner. I see that you messaged support two hours ago this morning. Our support hours are 6:00am - 5:30pm PST. We send an instant email providing you with a support ticket number. This email explains that we respond within one business day and provides an area to add any additional support details. If you haven't already, you should be receiving support from our team. Thank you for the impact that your brand has created with us!
This app was good for donating but once it took out extra funds I immediately deleted it. Thankfully customer service is good and they offered me a full refund. Thanks
Give and Grow is a great way to help people in need through your product sales.
This app is a no brainier.
Easy to install - ✅
Great customer service ✅
Matches theme ✅
Easy reporting & Dashboard ✅✅
Great Job, can't wait for the upcoming features.
Love this app. Now I don't have to worry about calculating everything manually as I was doing before!
This is my first online business, after doing my research I realize that customer prefers to shop with socially conscious stores. They also like to donate through their shopping experience. This app has made it so easy to show impact through my business. I look forward to seeing customers donate through my store!
NO PAYPAL SUPPORT! Customers who choose to use paypal in a shopify store cannot donate and it causes their purchase to rejected and stuck in their account for a period of time, there is no mention of certain payment methods not being supported by this app, avoid!
Thank you for your communication. We apologize for any confusion. Our app should not interfere with any methods of payment including PayPal. I hope that you have received my email. I look forward to hearing back so we can remove this friction and support your social impact success.
This is a great app, the only reason I don't give it a full 5 star review is I feel they could make it a little more involved, by allowing people to add a donate button that adds to current product specific donations.
relatively easy to install and the team was able to place this on my page relatively quickly. Wish there were more options to adjust the look of the banner ie, make the sizing smaller or center it on the page