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I uninstall the app and the pledge option was not cancel. I don't manage to reach the support. It is very rude from their side!
Hi, I am updating the reply below. I hope that you have received our communication. Our support team responded immediately by providing a support ticket number and then responded within a couple of hours to provide direct support. I also emailed you directly. We have not heard back. We are here and available to support you whenever you are available.
Thank you for your reaching out and being a great partner. I see that you messaged support two hours ago this morning. Our support hours are 6:00am - 5:30pm PST. We send an instant email providing you with a support ticket number. This email explains that we respond within one business day and provides an area to add any additional support details. If you haven't already, you should be receiving support from our team. Thank you for the impact that your brand has created with us!
Everyone wants to do good, but there's so many hurdles involved to be ABLE to do good. Pledge plugs right in so there's nothing to worry about except the good will.
Exactly what I was looking for! Awesome app, easy to use and my customers love that I've incorporated giving back into my store. Highly recommend.
The Give & Grow App by Pledgeling has been a great addition to my social enterprise as it not only allows me to communicate to my customers the direct impact that they've made with their purchases, but it provides me with peace of mind knowing that all of my contributions are being handled in a timely & efficient manner.
And a shout out to Meghan Gibson, who's been wonderful at answering all of my questions and helping me customize what I need. Thanks!
Super helpful support team! Great 501C options to choose from, too! A+ keep up the good work, Pledgeling!
Been using Give & Grow for a couple weeks now. It has helped get us get media coverage and boosted our conversion rates. On top of that our average order has increased too. Did I mention you feel incredible giving back. Our store has managed to help 500 people in the first 10 days using Give & Grow. Highly recommend for all stores to get on this band wagon
The reports are easy to use and we are happy with the giving calculator on our homepage. We are a busy bunch and this program had all the answers.
We needed help installing the impact calculator and the Pledgeling developers were great and quick getting it up and running. The app is so easy to use and analyze the reports. Seamless in making the donations to our nonprofit partners too. Looking forward to more features!
This was exactly what I was looking for and more! So easy to set up and removes the stress of managing everything. Love it!
Love this app! So happy we offer this platform on our shop and that our customers are able to donate to our charitable organizations. Customer service is great and super helpful during setup.