รีวิว (26)
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constantlyt not reflecting correct donated amounts! please someone fix the widget too!!!!
Clunky; transaction amount is not transparent; can't easily gain reports on monthly or by non-profit basis. Good thing is that it connects easy.
We are thrilled with this app and how it's allowed us to support the non-profits and causes we believe in. Our business is built on giving back to animal welfare organizations, and this has allowed us to better organize and grow our program. The Pledge team has been so easy to work with and have helped us every step of the way.
Garret and Jose have been amazing to work with. Super responseive, really willing to help us find the best solution for the app on our store. They took the basic layout and then helped us customize it to our site so that it's a best experience for our customers and helps us more easily support the local non-profit. I had looked at other apps and the response time was short and there were many limitations. I highly recommend using this Give & Grow Donations!
First and foremost I loved having a meeting with Garret. He was exemplary of his position and made learning new tips so easy about this tool, as well as, helping me with such an easy solution to my issue with my website. He brought in a very welcoming attitude and it made the whole meeting so relaxed. As he walked me through this awesome program I learned ways that I can further exceed the expectations of what my store can be for my customers making donating to wonderful causes so easy and efficient! Thank you Garret and Thank you Pledge! Time to make change!
13% in FEES!!!
The app itself works great. What kills you is the unnecessary high fees for no apparent reason.
They charge 10% Tech Fee + 3% Credit Card Fees + a Monthly Fee to Pay the Charity.
We are trying to do good by donating to charity. They are charging exceptionally high fees for simply processing the donation. Please bring down your fees!
We're in the process of launching our store and haven’t gone live yet, but the team at Pledge has already made a big impression. They were extremely helpful in getting donation buttons added at checkout, it was quick, easy, and well-integrated with our Shopify setup. The platform makes it simple for our customers to give back, and it's a great concept overall. We’re excited to see how it performs once we launch. Highly recommend for any brand looking to incorporate a charitable component with minimal friction.
Their customer service is beyond terrible! I would give them a negative star if it were possible. I have been reaching out to their support team for close to a month with no response. The counting widget that shows the amount of money that has been donated to your charity does not show on my store any longer. This seems as though it would be an easy fix for their service team but again I get no response. I would like my money back for this past month since your app is not working. It makes no sense to pay you for a service that you are not receiving. Terrible Customer service Buyer Beware.
I just started using the app and and very happy with how easy it has been to set up. I had a lot of support during the whole set up process and am now excited to expand my use of the app.
BEAWARE. Okay After using 5 days App is not free, They are taking 11%-/12% of the money under external fees. Let's say you got %2.9 credit card processing fee which is not that much for visa and MasterCard. Calling app free but taking 6-7% of donation money is unethical.