Recensioner (105)
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When I first downloaded the app, I thought it was fine & would do the trick for what I needed it to do. After setting up my first giveaway, I followed the instructions to embed it, but had issues getting it to show up (because I entered an incorrect link).... I panicked because I had just launched it, but it wasn't showing up..... Reached out to customer service thinking it would take at minimum a few hours to get a response, but they responded in minutes! Andrea went above & beyond and helped me make my giveaway look even more branded and made recommendations to make it more successful & help promote it. SO, SO impressed! We're using monthly giveaways to boost traffic, so I'm really happy this app is proving to be a great choice. Thank you!
So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja.
He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.
This app is great and works perfectly for what we need. The customer service is very quick to respond and the staff is knowledgeable to help you out.
I used this app for a few giveaways and seemed to have good results but I was frustrated with the lack of metrics provided, specifically I wanted to know how many unique email subscribers it was adding every month. I mentioned my frustration to them and within 2 hours they added this feature to app. Now that is customer service! Will definitely continue to use this app.
Great App! Recommend if looking for an easy-to-use giveaway app. Simple Plug and Play, and your away.
brilliant app that takes all the hard work out of creating giveaways, and great customer service
We have ran two giveaways using this APP and we couldn't be happier. It is SUPER easy to use. I would recommend to anyone who is looking to attract new customers using this type of marketing to se this APP!
Giveaway Ninja is a great company, they have gone up and beyond helping me as a new retail business. Andrea has helped me get the most out of the app and has helped me in so many other ways beyond what the app offers. I can't say enough of her professionalism and her kindness in helping me, I greatly appreciate her Efforts! She is simply Amazing!
2nd time using this app for our giveaway and this review still stands!! .... Andrea was SUPER helpful when trying to help our organization implement a giveaway onto our Shopify store. He was so patient and went above and beyond with customer service - definitely will recommend this app to anyone looking for a streamlined and easy way to set up a giveaway on their site. Well done, Giveaway Ninja!! Thank you
This is a great app for running contests with amazing customer support. Andrea helped me with every little detail in getting my first contest up and running. The results so far have been way beyond my expectations. If you're looking for a great way to build your email list by using contests, then this is the app for you.