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For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does ...
Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!
Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.
Great support!
5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great
So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja.
He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.
Nice and formidable.
Works the way you wanted it.
And we don't forget the very competent and knowledgeable customer support.
Keep it up!
Great app and even better customer service! :)
I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️
Amazing service above and beyond support