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Fittingbox integrates well with our Shopify store. This app offers customers a fun and interactive way to try on glasses virtually. The face tracking of the augmented reality try-on feature is impressive, based on user feedback; it accommodates different faces well, with the AR glasses moving well with your head when turning.
There are a couple of areas that could use some improvement. While most sunglasses that are not currently in their system can easily be added manually, this feature does not work well for shield-type sunglasses. Additionally, a live counter for the number of try-ons per month would be a fantastic feature to have, helping us keep track of customer engagement more effectively.
Overall, we've found Fittingbox to be the best virtual try-on app for eyewear stores on Shopify, and we highly recommend it!
Thank you for your review. One of Fittingbox’s value is make good and improve: we love hearing feedback from our customers.
Here are precisions about the digitization of shield type sunglasses: inside the app, you get free access to a dedicated online platform that automatically digitize glasses from just two photos. This digitization mode is powered by IA and some cases are not yet fully compatible such as glasses with no frames or sports style frames.
We get you covered in any case: if the 3D renderings obtained automatically on the online platform are not qualitative enough, other digitization modes are available upon request.
Regarding the usage stats, you can track events and clicks on your "virtual try-on" button by implementing a tag via Google Tag Manager. This will enable you to track the number of virtual sessions and see the data via your Google Analytics account or other data tracking solution.
We will keep you informed of future developments of the Shopify application in this area.
Great to hear that your overall experience is very positive!
I've been writing emails for a week now. I encountered issues during use, but no one has contacted me.
We’re really sorry for the lack of response: your email was unfortunately caught in our spam folder. We’ve now retrieved your message, and already replied to you.
Your theme can be easily set up using an advanced configuration field available in the app.
Your AI sports camera glasses brand deserves the best Virtual Try-On experience, and we’ll be happy to support you in getting everything set up!
I need someone to reply to my email
Thank you for taking the time to share your feedback and for giving us a 4/5 rating.
We’re sorry to hear that you experienced a delay in receiving a reply to your email. Our team is committed to providing timely support, and we have already responded to your message and resolved your issue. Since our team members are based in different time zones (either in Europe or the USA), you may occasionally experience a slight delay in our responses.