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Overall, Alhena / Gleen is a good chatbot : it provides answers quickly, in a good readable format. It is easy to answer chats, it is easy to train the chatbot. Everything is straight to the point.
We had to contact customer support regarding a small issue. Alhena customer support really helped us quickly. Their customer support is very effective!
Thank you so much for sharing your experience! We’re delighted that you find our AI for ecommerce solution easy to use and train.
Our goal is to deliver a shopping AI that provides quick, straightforward answers so you can focus on growing your business. It’s also wonderful to hear that our AI for customer support was effective in resolving your issue promptly. We appreciate your feedback and look forward to continuing to support your success!
This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.
We truly appreciate your positive review and recommendation. It’s great to know that our shopping AI quickly “memorizes” your store details and offers accurate responses to your customers. We understand that occasional glitches can happen, and we’re glad our team was able to address them right away.
Thank you for highlighting our free version, it’s a great way for small businesses to get started with AI for ecommerce. Please reach out anytime if there’s more we can do to help!
Perfect application!
I use it for my customer service, it is perfect!
Installing is easy, program the bot is ease it is great.
I did not have any experience with ai or program thing but it wasn’t necessary at all.
I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me.
It is the perfect solution, for real try it out!
Thanks for the glowing review! So glad that you love the product. Let us know if you have any suggestions for future enhancements.
I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!