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Scale your store with GPT-powered AI for shopping, support, social commerce, and review management.
Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7.
- Shopping Assistant: Recommends products, bundles & upsells in real time
- Sales AI: Sends smart chats and discounts to turn browsers into buyers
- Support AI: Answers order, shipping & return questions 24/7, no agents
- Seamless handoff: Escalate complex chats to Shopify Inbox or helpdesk apps
- Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.
- 特色
- 可與最新佈景主題搭配使用
語言
英文、 簡體中文、 日文、 義大利文、 冰島文、 北印度文、 希伯來文、 法文、 德文、 波蘭文、 羅馬尼亞文、 克羅埃西亞文、 阿拉伯文、 亞塞拜然文、 加泰蘭文、 捷克文、 丹麥文、 威爾斯文、 西班牙文、 愛沙尼亞文、 芬蘭文、 菲律賓文、 愛爾蘭文、 匈牙利文、 亞美尼亞文、 印尼文、 韓文、 盧森堡文、 立陶宛文、 拉脫維亞文、 挪威文、 荷蘭文、 耐諾斯克挪威文、 挪威文、 葡萄牙文 (巴西)、 葡萄牙文 (葡萄牙)、 俄文、 斯洛伐克文、 阿爾巴尼亞文、 塞爾維亞文、 瑞典文、 泰文、 土耳其文、 烏都文、 烏茲別克文、 越南文，以及 意第緒文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Gorgias
- Freshdesk
- Zendesk
- gladly
- Hubspot
- Salesforce
定價
Free
免費
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
Starter
$239 /月
或每年 $2,388，可省 17% 的費用
At $1.2 per conversation if above limit
- At $0.99 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
Growth
$599 /月
或每年 $5,988，可省 17% 的費用
At $1.2 per conversation if above limit
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Scale
$1,199 /月
或每年 $11,988，可省 17% 的費用
At $1.2 per conversation if above limit
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!
Overall, Alhena / Gleen is a good chatbot : it provides answers quickly, in a good readable format. It is easy to answer chats, it is easy to train the chatbot. Everything is straight to the point.
We had to contact customer support regarding a small issue. Alhena customer support really helped us quickly. Their customer support is very effective!
Thank you so much for sharing your experience! We’re delighted that you find our AI for ecommerce solution easy to use and train.
Our goal is to deliver a shopping AI that provides quick, straightforward answers so you can focus on growing your business. It’s also wonderful to hear that our AI for customer support was effective in resolving your issue promptly. We appreciate your feedback and look forward to continuing to support your success!
This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.
We truly appreciate your positive review and recommendation. It’s great to know that our shopping AI quickly “memorizes” your store details and offers accurate responses to your customers. We understand that occasional glitches can happen, and we’re glad our team was able to address them right away.
Thank you for highlighting our free version, it’s a great way for small businesses to get started with AI for ecommerce. Please reach out anytime if there’s more we can do to help!
Perfect application!
I use it for my customer service, it is perfect!
Installing is easy, program the bot is ease it is great.
I did not have any experience with ai or program thing but it wasn’t necessary at all.
I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me.
It is the perfect solution, for real try it out!
Thanks for the glowing review! So glad that you love the product. Let us know if you have any suggestions for future enhancements.
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