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Customer service has always been available to help me get more out of the app. Very happy with the product.
Glew is one of the most helpful reporting tools out there. We've used them for over a year and they've helped increase our AOV with the data we've learned. It helps us deep dive into customer patterns based on products and advertising soruces. They've also built custom reports for us.
Sheets & Giggles
I have been using the Glew app for over a month now and I find it is the best analysis of my Shopify and Amazon data that I have seen. In addition, they wrote me two custom reports that are better than anything I could find in the marketplace. I highly recommend Glew and their staff for anyone selling online! You won't regret this purchase!
Powerful tool, providing in depth analysis and easy-to-use reporting. Even though they are constantly improving the product, it's easy to keep up through their educational content and stellar customer service.
Glew has created the data bridge that we have been missing from platform data, GA and site data. Its an amazing tool and they have a great team that is incredibly responsive!
The Spice House
We deployed Glew in early 2020 and love it. Reporting chores that once took several hours now take a few seconds. Glew is a system of systems, which makes it super useful for our business.
Great investment for us! We researched several analytics tools and Glew was definitely the choice for us given our limited bandwidth as a small team. It's integrated with many of the e-commerce tools we use to run our day-to-day operations. Highly recommend.
The Raw Honey Shop
Glew has proved to be a really fantastic investment for us.
Glew is about improving your bottom line by giving you practical insights that can be immediately applied to marketing campaigns.
The focus is on metrics based on gross income, lifetime value and first touchpoint attribution.
This has given us some big gains.
For instance, by showing us the lifetime value of customers via product type we are now able to base our recruitment strategy around those products which attract customers with the highest lifetime value.
The next thing is first touch point attribution. Facebook and Google like you to believe that they were the source of your new customers, but often the place of first purchase is not the place the customer discovered us. Through Glew we now know where our new customers originate and can focus more of our marketing on those places where our best customers discover us.
The basis of the Glew setup is segments of customer types and product types. This is very powerful.
Key segments can be synchronised into our email marketing platform Klaviyo at the click of a button. Then the customers in those segments can be emailed. For instance, you can see which customers reorder specific products, so now we invite those customers to subscribe to the products they re-order.
A summary of kpis is one of the first things you see when you log on to Glew, this helps you to know immediately how you are doing on a daily basis. For instance, with your pay per click things can do awry pretty quickly but in Glew you can see a summary of your daily Facebook stats.
A lot easier than having to dig down into your Facebook control panel.
You can see that Laura and the team behind Glew is really turned on and they are very responsive to new suggestions to improve the product. They are not working from what sounds nice in theory but from stuff that will directly drive increased income. And they are a friendly bunch!
Glew has provided us with data insights that would have cost us many £thousands to obtain via the services of an analyst.
Simple to install and very versatile. I use it all the time across product, marketing, customer analytics, etc. Affordable for what we get. Some things Shopify does better, some things Glew does better, together I have a pretty powerful set of analytics for a complex business.
Glew is an outstanding e-Commerce Analytics tool. It offers a wide variety of reports and KPIs to help merchants better understand their business, precisely forecast product inventory, identify bundling and up-selling opportunities, and much more. Their support is outstanding and always responsive should you have any problems or questions about their product. Laura helped us get up to speed very quickly and has always been very responsive and thru with responses and help.