Glew Analytics & Reporting

Glew is by far the most horrific analytics platform/app we have come across. If you're looking for an analytics platform for your brand/agency, I'd look into Daasity, SourceMedium, Lifetimely, or many other analytics platforms that will take your business needs seriously and care to build a solution that meets your needs. We run one of the fastest growing eCommerce brands on Shopify and could have not been more disappointed with Glew's platform/features, management, or customer service. Do your business a favor and don't waste your time or energy trying to make their platform work.

Our company is a leading ecommerce agency with over 20 brands, we downloaded Glew and signed up for the yearly subscription for some of our brands. Within the exact same day the integration failed for our brands. So we got on a call with their team to fix it - a week went by and there was no fix... then a few months went by with no fix. We asked for our money back and they refused.

As more time went on they just stopped responding to us. We sent so many emails to their team not including chat messages asking for help as it is not a cheap platform and received no help at all. Honestly, we have never experienced something like this and would never conduct business this way so our entire team was pretty horrified.

I've been a user of Glew since they first released their product and a huge advocate for them. If you're in the Ecom game, you need a tool like Glew to help with analyzing Shopify and other platform data to make informed decisions using their vast reporting capabilities. I just upgraded to their Glew Plus and their Looker integration takes the data to another level. If you're just starting out, then Glew.io is plenty, but if you want some advanced analytics, then I highly recommend using Glew Plus. Shout out to Lindsay and Charlotte for being amazing partners! 5 star recommendation all day, every day.