Globo Mega Menu, Navigation

Great support experience! The issue with my Globo Mega Menu after switching to a new Shopify theme was solved quickly and professionally. The support team was very patient, helpful, and guided me through the process step by step.

They identified the problem, adjusted the theme settings, and helped make sure the menu displayed correctly on my new theme. I really appreciate their fast response and excellent technical support.

Highly recommended. Thank you for your great help!

I've been using Mega Menu by Globo for a year. It gives me much more flexiblity than my theme's menu and the one time I hit a wall with configuring the menu the support team was on top of it and had my menu looking perfect in a matter of minutes.

Great app, I have used it on several of my Shopify projects. It's easy to build and customise and there are so many design options. Helen from the support team has been really quick to respond and has resolved any issues I have had within minutes.

I've been really happy with the MegaMenu app. It's allowed me to layout my homepage the way I wanted it to look with very little oversight once it was running. Anytime I've run into an issue (rare) they are always so quick to fix it. Most recently I was going back and forth with Clara, and it is always mind-blowing to me how fast solutions are deployed. This company is great and definitely deserves the five stars!

Excellent app and outstanding customer support! The Globo Menu team Annie and Steven were incredibly helpful, responsive, and quick to resolve any questions I had during setup. They went above and beyond to make sure everything worked perfectly for my store. The app is easy to use, highly customizable, and has greatly improved my site's navigation. Highly recommend both the app and the amazing support team. Thank you for all your help!

We recently launched this app on our live site with its basic functionality, so it's still too early for us to fully evaluate long-term performance and results.

What we can evaluate so far is the support team. During setup, we reached out several times with questions, and the Globo team was consistently responsive, helpful, and thorough in addressing our concerns.

Today, I worked with Steven regarding an issue that appeared on our live site but was not present in the preview environment. He quickly identified and resolved one issue and is actively investigating a separate loading concern with his team. He has committed to following up with us as they continue their review.

Based on our experience so far, the support has been excellent. We'll plan to update this review after we've had more time to use the app and explore its additional features.

We had to make some changes to our web which we hadn't done for some time. We missed a step in using Globo and couldn't work out what we had done wrong. I went onto Globo's Chat and Helen saved us! She had us sorted in no time. Gave us very clear screen shots of what we needed to do from now on and had us up and running very quickly. Globo is very easy to use, on this occasion it was the user. Thank you Helen for your excellent service.

Great support, quick to reply with answers to questions and help to make changes. Love the app. Has helped improve conversion and home page drop offs. Helen was great to work with.

Habe von Helen super schnell eine Lösung meines Problems erhalten. Sehr zufrieden und einfache Bedienung. Herzlichen Dank =)

App is great and simple to use. We like that we can add menu items but keep them hidden until we are ready to launch that product. The support is very helpful and fast to reply. Steven was fantastic at helping us with a recent translation query. He was very knowledgeable, had excellent customer service and a very positive attitude — truly appreciated the help!