Globo Mega Menu, Navigation

Takes over three days to even get an aknowledgement of the issue

Really slow on our store. Pretty sure this is hurting our SEO on google as this is a Javascript. The links won't pull to google to rank.
This menu also has a major delay.
Hard to get any real support from this app. Have had a lot of issues so far

Looks great and easy to use, but after you set it all up there are glitches. On a Desktop view, you cannot click on the checkout cart on your website. I contacted tech support, but there was no response to fix this issue. We installed it since we had so many complaints from our customers and who knows how many people on a desktop could not check out their purchase, so they left our site.

Looks good but lack mobile customazation and my whole app is bugged