Avis (752)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 juin 2018

Un’app assolutamente indispensabile. Assistenza perfetta!!

Go go go

Sanmaurizio1619
Italie
Environ un an d’utilisation de l’application
Modifié le 28 février 2020

Great Customer Service!!! App is pretty easy to understand and build, the problem occurred when it was time to publish to my website. I explained to the Customer service rep and she had it all fixed the next day when i logged on. If you come across a snag, give them a chance to help before you give up. Very helpful and polite!

UPDATE- EXTRA 5 STARS
For continuing their amazing customer support weeks later with more questions and always fixing troubles that may come up.

Leadproinc
États-Unis
Environ un an d’utilisation de l’application
4 mai 2018

Great app & great customer service

Spectrum Fine Art Graphics Materials
Royaume-Uni
Environ un an d’utilisation de l’application
11 janvier 2023

Great support. I was needing a change in the menu and they made it as reuested. They quicky reply and get it all fixed in time, recommended!

Planet Skin
Espagne
Environ un an d’utilisation de l’application
6 septembre 2019

I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu.

The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app.

I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one.

After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time.

I am very very pleased with the customer support and fully recommend this app.

PerfectPrime
États-Unis
Environ un an d’utilisation de l’application
19 avril 2023

APP molto ben fatta già nella versione gratuita, assistenza top , sempre pronta a darmi assistenza, in precedenza avevo installato un altra app per il megamenu e poi ho provato questa di globo e quindi posso dire che Globo ha fatto un ottimo lavoro. La consiglio

mybutcher
Italie
Environ un an d’utilisation de l’application
15 novembre 2018

I was having some issue with the menu on my website at yourowndepot.com . I wrote to their support team and Emma was very quick to respond to my concern. She was super helpful and responsive. Their team did a good job to revert less than 24 hours to get everything done. Highly recommended and happy with their job and service. Bravo!

Your Own Depot
États-Unis
Environ un an d’utilisation de l’application
24 octobre 2019

The customer service is fantastic and very quick! The app is also very easy to use and looks great.

Love. Earth. Beauty.
Irlande
Environ un an d’utilisation de l’application
16 février 2023

I needed some help with a weird issue that popped up with my theme when I integrated the menu, and the team had it fixed within a day! I'm a smaller shop so I'm still using the Free plan, but I didn't feel like that hindered the service I got whatsoever.

ExoPaws
États-Unis
Environ un an d’utilisation de l’application
16 mars 2022

Our shop has now been using Mega Menu for one year. We love that this app has allowed us to offer our very broad selection of products in an easy to use drop down menu. We like that we can easily add photos to some of the drop down categories if we like. Recently we had an issue and needed to get support. Our issue was quickly addressed and we were able to solved our problem with the instructions provided. Thank you! Love your product and support.

Heather Lane Pottery
États-Unis
Environ un an d’utilisation de l’application