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I had some issues with an integration of the Mega Menu, but the support team helped me to solve all of them. I also use Globo's app that provides filters on my website and there were the same situation: when I had problems, the support team solved them. So I know that I would use their apps if I want to add some new features to my store. They are even ready to customize their apps a little bit for your needs. Hands down 5 stars!
Excellent timely support. Integration with theme was great.
Emma was able to answer queries and understand requirements quickly.
10/10. There is literally nothing better. The ease of help of the app and customer service are beyond. Because of this i will be buying one of their paid products. I would give it 5/5 if their watermark wasnt present.
really nice app for making a great menu
I try another app to customize our menu and this one suits perfectly what we need. I have minor experience with shopify and they help me to customize even more our menu for mobile. Really love this app. Incredible support team. Always helpful 24x7
Got an answer right away and t fixed my problem!
I think this is a great app, especially because of the free features that are offered.
The other Shopify menu apps I tried were nowhere near as generous with their free features.
Unfortunately I had some problems because I had some previous code manipulation on my theme, and the menu wasn't loading.
I reached out to Globo for help, and with every email I sent, Sarah promptly emailed me back.
She helped me with just about every step in developing the look I needed for the website, never making me feel like I was asking too much.
The time I spent emailing Sarah was a pleasure. She really made me feel like I was messaging an old friend, so I wanted to write this review.
I want to thank everyone at Globo, especially Sarah, for everything! Our website looks great now because of you!
A fantastic support and we are happy with the fast solution! We recommend the use of this app without a doubt.
When you have a lot of customizations on the navigations sometimes it does not work well although it is great that the team is responsive when there is an issue with the navigation that is caused by the app.
It would be better if the team could arrange with us before they do fix and apply the changes to the live theme. I asked them when to deploy changes with specific timings but they went ahead and deployed them anyway.
Absolutely amazing service, had a couple of set up issues I could not sort and it was sorted ASAP thank you for the great customer service. Would give them 10 stars.