Globo Mega Menu, Navigation

The navigation has changed since we first added this app. There is a bit of a learning curve when updates happen. But the support/chat is fast and very helpful.

Sometimes editing the menu yourself can be a little difficult, there isn't aw whole lot of options and it isn't the most user friendly but it works and i made a pretty decent looking menu with little help. however, the support team is very attentive and helpful with fixing issues and helping you design specific things on the menu. They mainly offer email support but they are very quick with responding and offering solutions to problems if they can't fix it themselves.

team are quick and helpfull

Ottima app che permette di creare dei bei menu. 4 stelle su 5 perche in ogni caso si necessita sempre del loro supporto per far funzionare bene il menu.
Ma il supporto è disponibile e competente! soprattutto sarah!

good

Fast and helpful customer support

Great support Sarah is always ready to help,, App is nice and improving day by day now you can translate your menu I just wish if they let us customise the mobile menu separate of the desktop

I have a very basic free theme from Shopify and the menu just didn't cut it. Installed the Globo Mega Menu and it made the site look a million dollars.
Very easy to setup and use. Live preview and many options and types of menu. I really cant think of anything that could be improved. If you are looking for a menu app then don't bother looking any more as you've found the best.

The support is great and responsive. Had a conflict with another app on my site and within a few hours they had fixed the problem.

Why didn't I give it 5 stars then?
When they recently rolled out the new version of the app it caused several issues on my site which they did fix in a timely manner but I think a different roll-out strategy could have been used so that any impact or conflicts could be sorted before going live.

But definitely a 4.9 star app.

Sometimes I get bugs and the app seems to be a little bit heavy to load and could be optimized (I think... and hope it will in the future...). But Sarah (email support) and the dev team are always here and quick to help and fix the issue. It's very easy to make a super mega menu for your website ;)

When you have a lot of customizations on the navigations sometimes it does not work well although it is great that the team is responsive when there is an issue with the navigation that is caused by the app.
It would be better if the team could arrange with us before they do fix and apply the changes to the live theme. I asked them when to deploy changes with specific timings but they went ahead and deployed them anyway.