Globo Mega Menu, Navigation

Great support experience! The issue with my Globo Mega Menu after switching to a new Shopify theme was solved quickly and professionally. The support team was very patient, helpful, and guided me through the process step by step.

They identified the problem, adjusted the theme settings, and helped make sure the menu displayed correctly on my new theme. I really appreciate their fast response and excellent technical support.

Highly recommended. Thank you for your great help!

The republication of an unpublished menu, without any warning or even acknowledgment, results in the loss of translations across all pages.

Amazing app if you'd like to add bespoke high-quality and versatile menus to your store. Support is an absolute gem, Helen was quick and had outstanding service and is always ready to help. Highly recommend Globo Mega Menu.

cela fait des années que j'utilise cette application et je suis satisfaite ! j'ai rencontré un problème lors d'une mise à jour et l'assistance a régler cela en quelques heures. merci !

Great customer support! Helen and their team was responsive, helpful, and quick to assist with our issue. They communicated clearly throughout the process and worked efficiently to help us find a solution. Overall, a very positive support experience.

Simple to use, no complaints... Makes load a bit heavy but there are many other factors to consider so can't lay my hat squarely on that. Use it on many builds...

We recently launched this app on our live site with its basic functionality, so it's still too early for us to fully evaluate long-term performance and results.

What we can evaluate so far is the support team. During setup, we reached out several times with questions, and the Globo team was consistently responsive, helpful, and thorough in addressing our concerns.

Today, I worked with Steven regarding an issue that appeared on our live site but was not present in the preview environment. He quickly identified and resolved one issue and is actively investigating a separate loading concern with his team. He has committed to following up with us as they continue their review.

Based on our experience so far, the support has been excellent. We'll plan to update this review after we've had more time to use the app and explore its additional features.

Steven was great help with a couple of queries and getting them sorted ASAP.

After encountering an integration issue between the app and my storefront, support from Helen was amazingly fast. The issue was solved in minutes. Thank you!

Complimenti,

utile e funzionale per migliorare la propria organizzazione del catalogo, soprattuto in favore dell'esperienza utente.

Assistenza clienti ottima,
Annie nel mi caso specifico, è stata in grado di guidarmi nell'app, riuscendo anche ad agire direttamente attraverso il developer, per risolvere tutti i problemi.