Globo Mega Menu, Navigation , 713 則評價

Fast and helpful customer support

super handig, bij elke vraag wordt er voor een oplossing gezorgd!

I have a very basic free theme from Shopify and the menu just didn't cut it. Installed the Globo Mega Menu and it made the site look a million dollars.
Very easy to setup and use. Live preview and many options and types of menu. I really cant think of anything that could be improved. If you are looking for a menu app then don't bother looking any more as you've found the best.

The support is great and responsive. Had a conflict with another app on my site and within a few hours they had fixed the problem.

Why didn't I give it 5 stars then?
When they recently rolled out the new version of the app it caused several issues on my site which they did fix in a timely manner but I think a different roll-out strategy could have been used so that any impact or conflicts could be sorted before going live.

But definitely a 4.9 star app.

Great support Sarah is always ready to help,, App is nice and improving day by day now you can translate your menu I just wish if they let us customise the mobile menu separate of the desktop

Sometimes I get bugs and the app seems to be a little bit heavy to load and could be optimized (I think... and hope it will in the future...). But Sarah (email support) and the dev team are always here and quick to help and fix the issue. It's very easy to make a super mega menu for your website ;)

10/10. There is literally nothing better. The ease of help of the app and customer service are beyond. Because of this i will be buying one of their paid products. I would give it 5/5 if their watermark wasnt present.

A fantastic support and we are happy with the fast solution! We recommend the use of this app without a doubt.

When you have a lot of customizations on the navigations sometimes it does not work well although it is great that the team is responsive when there is an issue with the navigation that is caused by the app.
It would be better if the team could arrange with us before they do fix and apply the changes to the live theme. I asked them when to deploy changes with specific timings but they went ahead and deployed them anyway.

Very happy with how the menu turned out. Plus the support was really good. Discovered an issue, wrote a message and was helped and resolved within 24hrs - that was impressive.

Updated review: shortly after I posted a negative review because of a lack of customer support, their team reached out and helped us investigate the issue. Unfortunately, an update impacted our legacy account and because we were on a free version, they didn't seem to bother updating older versions. Ultimately though, we got the issue resolved and Sarah from support was awesome. Keeping one star back because I wish they would have notified that the update was going to happen. A recent upgrade to the app made our menu stop expanding on hover. No access to support -- I would not recommend.