Luna Alaska Jewelry
I like the layout that this app adds to my website, however, almost every single time I add something to my menu it completely removes the menu from my theme. No matter how many times I try to publish it it just doesn't work. It's definitely making my website look unprofessional as it will randomly remove the entire menu, leaving my customers unsure of where to find things. I had this issue a month ago and had to wait several hours for customer support to help me. I'm afraid I may need to find a new menu app at this point.
Meu Cantinho de Tricô
Adorava o App e me atendeu super bem durante um tempo mas suspenderam o menu DO NADA e agora fiquei na mão, e o suporte também nao responde.
The support chat button covers the Add button when I want to add a menu.
I paid for the app and cannot use it.
This is not fair.
We are so sorry for the case. our team already fixed the issue.
Don’t hesitate to contact us if you have any questions or suggestions. I’m feel free to help you
The Local Space
Menu only working in mobile but not in desktop.Is there any setting to show menu in both mobile and desktop.Can you help me with this.
Beauty by Evelyn
I just opened my store and I installed the Mega Menu app and I continue to get 404 error messages on my site when trying to click on a category. I worked with customer service to fix it however it continues to happen. If this app were Free I would give it a better rating but its not. If you download this app just be careful and spot check your site. I will be looking for other options.
The menu does not work at all on mobile phones and the support team does not reply to messages despite being logged on and available to chat. Very disappointed with this app!
Took all afternoon to set it up then had issues installing. Very tedious to work with. Photos didn't instinctively resize - just very frustrating to work with. Finally got it all set up and it would not override my existing menu. Then had to delete out old menu to get this one in only to find it was not at all a good fit to my theme. Took 6 hours for customer support to respond which was way too long for me to sit waiting on a poor menu installation. Evidently there is a 12 hour time difference from USA and this app owner. No thanks.