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We spent a lot of time looking for the right loyalty app, and launched one other one and then deactivated it. Glow had the flexibility we wanted in the Rewards based on $ spent, making our program really simple for customers. There are a few things you need to do manually (like upload customers from another app) but the team was super helpful and responsive and had it done within hours. I highly recommend!
Great app and great team of developers always ready give you the right advice. Nothing better in Shopify downtown...
Thanks for much for the great review! It means a lot!
I am loving this app so so so much! It's easy to use and I like the look of it. My customers are also getting really excited!
Very good app. The price is fair and the app itself has a lot of usefull features. Costumer support is very efficient ! Hightly recommend !
Thanks so much for the kind words, we're glad you're enjoying the app. Please let us know if we can help with anything else along the way!
It is a great fit for my clothing website. I love seeing the new members and emails templates are great.
There is NOOOOO support. Every time I launch this app it says no one is available and they will get back to me in 1 day. Then the messages wont go through half the time. Don't waste your time. **** UPDATE I have waited for weeks for someone to bother to reach out after this review and STILL no one bothers. PLEASE STAY AWAY. There are much better performing apps with support on the marketplace.
Hey there,
I apologize for the support experience you had with Glow. We have support staff online from 8 AM - 5 PM PST on weekdays. On average, our response times are approx 4 hours, but we do answer questions in the order we receive them to be fair to merchants, and also by the level of plan. In your case, I think there may be an email issue because we have sent a couple of messages without a reply. We'd love to help though if you're willing to circle back. If you email support@glowloyalty.com and ask for Ryan or Larry I'll be sure that you get premium support on our free plan to resolve any issues. Again, I sincerely apologize and hope to hear from you soon.
Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support!
As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions.
For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month!
Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month.
Thank you, Glow!
I have vetted several loyalty apps for Shopify and have nothing but good things to say about Glow after using them for a couple of months. They are the least expensive of all the apps I have investigated and offer the most features for the price point. They have a free plan, and it's only $9/month for up to 500 customers. Other apps in this category charge hundreds per month for similar features. Glow is simple, and they make it easy to award points to your customers and set up rewards. Customers can use their widget to exchange their points for discounts or products from your store. They do award guest accounts with points by default, but you can disable that option if you'd like or set points to expire, so they don't count against your limit. It's easy to control your numbers if you are working on a budget, however, we use guest points to our advantage and incentivize guests to register and claim their points. A+ to the team as well, they are very accommodating and always responsive when we reach out.
Thank you for the great review. We're thrilled that you've found Glow's loyalty and referral features to be a great value compared to the other Shopify loyalty apps. Please let us know if there is anything we can do to help in the future.
Excellent. The app works great (better than any other). It works as expected every time. But truly the most phenomenal part of this app is the development team. Responsive, fast, courteous, and empathetic. Cannot recommend these guys enough! Download it today and support a truly wonderful dev team.
Thank you so much! We value you as a customer and really appreciate your "glowing" review! :)
it is a great app. Thank you for all of your help with the process.. I had no issues at all. debstilbud.dk