Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
January 29, 2020

I'm really impressed with their customer service. I was hesitant to try an app that is relatively new in terms of number of reviews, but I'm so glad I did because everything thus far since install has been exactly what I was hoping for. Very intuitive, well-designed and great support staff if you have any needs whatsoever. Thank you guys

WESTON JON BOUCHÉR
United States
8 days using the app
Glow Loyalty replied February 1, 2020

Thanks for the kind words! We're glad you decided to give us a try. Please let us know if there is anything we can do to help in the future.

December 11, 2020

Je suis très satisfait de la plateforme et de la facilité a configurer en français. Très intuitif et simple pour l'utilisateur.

Divins Nectars
Canada
8 days using the app
Glow Loyalty replied December 11, 2020

Thanks so much for the positive review. We're thrilled that you've had a good experience and are happy with our translation features. Please let us know if there is ever anything we can do to help.

French - Merci beaucoup pour la critique positive. Nous sommes ravis que vous ayez eu une bonne expérience et sommes satisfaits de nos fonctionnalités de traduction. Veuillez nous faire savoir si nous pouvons faire quelque chose pour vous aider.

April 30, 2021

We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!

AdoraPH Stage
Philippines
8 days using the app
December 19, 2019

HO ho, Superb app very easy to understand, and to configure.
in addition superb feedback in case of needs.
Do not go further take it.

Jardins du Sénégal
Senegal
5 days using the app
Glow Loyalty replied December 19, 2019

Thanks so much! Really glad you're enjoying the app!

Edited February 19, 2021

Edited review: the support team is very helpful and responsive, they were able to resolve all my issues and now everything is running smoothly. Thank you!

Amanda Lapalme Art
United States
5 days using the app
April 29, 2021

Well what can we say - Glow is an absolutely amazing reward/loyalty app and after lots and LOTS of research, we think this is the best app by far... Also, all of those other reward apps should be ashamed of themselves for charging such ridiculous amounts of money. Glow is very-very slick and really-really easy to use for us and our customers too. We think Glow is perfect for any business of any size and we're really excited for the future for our website and our customers now that we have this app installed. We're completely new to rewards points so the customer service has been simply amazing with answering our questions and helping quickly with installation support. Really nice bunch of people too :) Dear Glow - Thank you so much for creating this innovative app and for choosing the right (sensible and fair) price points. Congratulations and good luck. Dear Shopify - Kick all the other reward/loyalty apps out of the app store, Glow is the only one you need :) Cheers,
Anthony

aabe creative
United Kingdom
3 days using the app
October 8, 2020

Loving Glow! Excellent app and customer service. Ryan was very helpful and the app is much better than other expensive apps. Congrats to Glow team!

Viners
Argentina
3 days using the app
April 8, 2020

Been looking for an app for loyalty rewards points. Tried a few and this was the easiest to use and does everything we want it to. Right now we are using the free version but if things continue to work properly as they are, we defiantly will upgrade. So far so good!!

Hockey Card World Inc
Canada
2 days using the app
September 17, 2020

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

teSelskabet
Denmark
1 day using the app
May 11, 2021

I have added this app to both of my websites, the support was amazing quick replies and simple easy to follow instructios. The initial setup was straightforward and took about 20 minutes. I can't comment on the sign up rate as yet as I have just gone live. Thanks to Ryan awesome support.

Viva La Moda
New Zealand
About 18 hours using the app