Glow: Loyalty Points & Rewards

Glow: Loyalty Points & Rewards

by Glow Loyalty

Smart & Seamless: Loyalty Points, Rewards & Referrals

4.5 of 5 stars(65 reviews)

Simple to Setup & Manage

Easy-to-read graphs and charts help you measure your program's performance at a glance. Loyalty and Referrals at your fingertips!

Rewards for Orders & Events

You can award points to your customers for every dollar spent or on special days like their birthday or anniversary of being a customer.

Built-in Referral Program

Reward customers when they refer their friends. You can even reward the friends too and make everyone a winner!


About Glow: Loyalty Points & Rewards

Customer Loyalty Rewards & Referrals for Shopify Merchants

We built Glow to make it super-easy for Shopify merchants to run a customized loyalty, rewards, and referral program without breaking the bank. Glow has all the tools you need to retain customers and gain new customers through referrals - priced fairly and built for ease of use.

3-2-1 Go! Install and setup in minutes!

Our easy-to-use setup wizard will take you through the steps to get up and running in no time! If you can click, you can have a loyalty program!

Customers login/register through Shopify - SEAMLESS ACCOUNTS!

We utilize the native Shopify login and registration so customers only have to login once! No separate login, no separate registration - easy and seamless!

Translate into ANY LANGUAGE!

You can translate every word of text your customers see! Translate into any language you'd like or change the phrasing to fit your brand's personality.

Glow empowers you to create a rewards program to turn one-time purchasers into life-long customers.

Glow allows you to:

  • Reward your customers with points (you choose the name)
  • Setup customer rewards customers can receive
  • Reward your customers when they refer their friends - either at signup or first order

Each customer can earn points over time and redeem them for rewards you set. You can also reward customers for special events:

  • Award points at signup
  • Award points on the customer's birthday
  • Award points each year on the customer's anniversary of signing up
  • Award more or less points for specific collections
  • Award more or less points for specific products
  • Award more points to VIPs
  • Award a flat number of points based on order criteria
  • Award points for custom actions via our API

Rewards your customers will love

You can set up whatever type of rewards you'd like with Glow. Out of the box, Glow supports the following reward types:

  • Percentage (%) Off
  • Flat amount ($) Off
  • Free Product
  • Free Shipping
  • Redeem points for custom rewards via our API

Glow looks great on your storefront

Glow's slick user interface will look great on your storefront. Fully dynamic and mobile responsive, Glow's customer-facing UI gives your customers the tools they need to get the most out of your rewards program on desktop, phone, or tablet.

Powerful incentivized referral program

You can reward your customers when they share their referral link - it's like having your own affiliate program! Whenever one of their friends uses the link, you can give the original customer points when the friend signs up or places an order - it's up to you!

  • Each customer gets their own referral link
  • Reward the referring customer
  • Reward the new customer
  • Award points on signup or on first order
  • Prompt users to share after checkout

Integrates with

  • PayWhirl,
  • Mailchimp,
  • Stripe

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Pricing 7-day free trial

See all pricing options
Free

Free

Active members are customers with a point balance

  • Up to 50 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated support

  • Email Notifications

Sprout

$9/month

Active members are customers with a point balance

  • Up to 500 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated Support

  • Email Reminders

  • API Access

Startup

$29/month

Active members are customers with a point balance

  • Up to 1,000 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated Support

  • Email Reminders

  • API Access

Traction

$59/month

Additional plans available. See our pricing page for details.

  • Up to 6,000 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated Support

  • Email Reminders

  • API Access

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    5% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    8% of ratings are 1 stars
    (5)

Most recent reviews

Amanda Lapalme Art

Edited review: the support team is very helpful and responsive, they were able to resolve all my issues and now everything is running smoothly. Thank you!

Lookaé

L'application est bien customisable avec le css pour ressembler au style de ma boutique. J'apprécie ne pas avoir de widget sur ma boutique mais juste un lien discret. Ma boutique n'étant pas encore ouverte je n'ai pas pu tester si tout fonctionne correctement, en espérant ne pas avoir de problème. En tout cas je suis content pour l'instant d'avoir trouvé cette appli qui fait tout ce que je veux, mieux que tout le reste du marché.

Glitter Craze

I don't even know where to begin with the headache this app has caused our business. We pay over $390 a month and the site is down half the month. No support and the amount of customer emails and messages we have to answer due to the site and codes not working is unbelievable. We have had to hire someone just to handle this apps issue. We will be done with this app in 2 days and it is the biggest relief for our company. If you have a high volume site Do NOT download this app for loyalty rewards. They can't handle the volume and the glitches are too numerous to list. Worst mistake we have made. The plan adds in people that just browse the shop without actually purchasing anything causing the app to exceed the limit. We went over 35k members constantly even with us deleting these fake accounts. Each the system froze the app not allowing our regular customers to use their rewards although they still charged us for the time the app was down and each time wanting us to upgrade the app to a higher plan and taking a week or more to get back to us because they wouldn't have an available upgrade on the site. We had over 35k accounts each month on the glow loyalty rearwards but did not have that amount in sales. Something doesn't make sense here. I don't have 4 extra hours a day to delete these fake accounts on the app nor should I have to pay additional $100's of dollars in fees for fake accounts. Time to upgrade your software and expand customer service. You can't charge a person when your site isn't providing the service due to the site not allowing customers to access it.

Developer reply

February 11, 2021

I am sorry to hear about your experience. I reviewed your account and can see that you exceeded the number of active members on your plan a few times, which caused your account to be deactivated until you upgraded to the next tier. We agree that the upgrade process needed to be improved, so we released an update several weeks ago that addressed your specific issue. Merchants can now self-upgrade on custom plans to ensure their accounts remain active at all times, up to a million customers. As for your comment about active users, we only count customers with points towards your plan limit, so it sounds like there may be some confusion regarding this. We award guest checkouts with points by default, but this functionality can be disabled easily from the app settings, and you can also have points expire to lower your costs. Glow has had 99.99% uptime since we launched last year, with no significant downtime. We hope you will reconsider and give us a chance to help. We have solutions in place for many of the issues you've described. Our support team is online M-F from 8 AM - 5 PM PST, and we would be happy to discuss further if you're willing.