The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Not what I expected. Clunky to use. Difficult for a regular joe to understand. Ended up deleting and going back to my old app.
The support for the app was incredible but I don’t have the patience to not be able to do things on my own......or learn new methods to do something I know how to do in my old app.