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We've been using the app for a few years now and e-gift cards have become an good revenue stream for us. Rom has been really helpful with making tweaks and helping us to use new features to make sure that the app works really well for our business.
Thank you so much for the wonderful review! We’re thrilled to hear that Go Gift Cards has been a reliable revenue stream for your business over the years.
It’s been a pleasure supporting you, and we’re glad the updates and tweaks we’ve made together have helped you get even more value from the app. If you ever need anything or want to explore new features, we’re always here to help.
Thanks again for being such a great long-time partner! 🙌
It was easy to launch and do what we needed, but we had to cancel due to all of the fraudulent chargebacks we received. The fraudulent scale wasn't reliable.
We want to clarify for future merchants that our app does not process payments and is not the source of fraudulent chargebacks. These issues stem from checkout settings or discount code configurations. We’ve provided best practices to help prevent such activity in this support article:
https://app.frontapp.com/knowledge-base/657089/article/4449281?path=root/1031553&locale=en
We truly appreciate you using our app for nearly two years and are glad it was easy to launch and met your needs during that time. In the future, if any issues arise, we encourage you to contact our support team right away — we’re always here to help troubleshoot and provide guidance to minimize risks swiftly.
Thank you again for your feedback — we’d love the opportunity to work with you again in the future!
This app is a great find. It improves the basic Shopify gift card system and adds some much-needed features at an affordable price. As a bonus, the developers are very communicative and helpful when we have had an issue. I would highly recommend it.
We’re thrilled to hear that our app has added value to Bad Sheep Yarn, we truly appreciate your support—always happy to help whenever you need us!
We've just launched our online store, and this app works well for our needs. We recently had an issue where the app did not work but that was because of some location settings on our end. When we reached out to the team for assistance, they were prompt and happy to help! They resolved our issue very professionally. The high level of customer service and speedy assistance will make us keep using this app!
Thank you for sharing your experience. We’re glad to hear the app is working well for your store’s launch. We also really appreciate your cooperation in helping us quickly resolve the unique issue you were experiencing — your willingness to provide access made it easy for our team to assist you promptly.
We’re pleased that our support met your expectations, and we’re always here if you need any further assistance. Thanks again for choosing our app — we look forward to continuing to support your store’s growth!
Support really helpful !
Fast and friendly customer service. They helped us to install the app and now, a year later, they still give us very prompt help with anything we need. Thank you!
The app suits our needs perfectly, and the customer service team helped us with every request we had. hand you!
A great app and the support service is incredibly fast in addressing a crucial need of mine.
I'm extremely happy.
Thanks a lot
We’re really happy to hear the app is meeting your needs — and especially glad we could quickly ship the feature you suggested. Your feedback directly helps us improve GoGiftCards for all merchants.
If there’s ever anything else we can support you with, we’re always here to help.
Thanks again for choosing GoGiftCards!
Really loving this app so far! We simply wanted our customers to be able to send a digital gift card directly to the recipient, be able to leave a personalized message, and select the date that they wanted it sent. It was super easy to customize the way the product look and the email notifications that were sent out. Also, customer service was so fast and friendly! 5 stars!
Excellent support they helped me with a detail on my iphone mobile
