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It was easy to launch and do what we needed, but we had to cancel due to all of the fraudulent chargebacks we received. The fraudulent scale wasn't reliable.
Thank you for sharing your experience and for being a valued user of our app for almost two years! We're glad to hear that it was easy to launch and helped you achieve your goals during that time. However, we’re sorry to hear about the issue with fraudulent chargebacks, as this is something we take very seriously.
It seems like this may be related to a specific issue with discount codes that we've addressed in our support article here: https://support.goappstudio.com/article/24-how-to-prevent-frudulent-abuse-of-your-gift-cards. We encourage you to take a look, as it offers some useful preventative measures.
In the future, we’re here to help, and contacting our support team right away can ensure a swift resolution. We truly value your feedback and would love the opportunity to work with you to improve your experience.
Thank you again for your continued trust in our app, and please don’t hesitate to reach out if you have any further questions or concerns.