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Incredible customer service, they are very responsive and very helpful! I love how much of the app can be customized to fit our needs.
Très bonne application, 20 euros pour des services qui dans le marché actuel sont à 60/80/100 euros mensuel. RAS
This does basically everything I wanted out of an affiliate marketing app. I have just downloaded and set it up at this point so just know that my review is based off of just that so far
WARNING!! This app will cause you a headache. The app registers and allocates previous and non-affiliate sales to affilliates before they have even signed up! Then it is your problem to get in touch with the affiliate to inform them about this issue and to tell them that the sale was not made by their referral links and that it instead a cookie related issue from the app. Customer service answered very fast, but not really an enjoyable experience I'd say. Clear instructions on cookies and other tech related warnings should be mentioned up front!
Hi Aleandro
As clarified by the support email, this attribution was done by the admin having the affiliate's referral cookie in their browser. That is how every system does referral sale attribution.
By clicking on the referral links of the affiliate, your browser was "tagged" with their referral cookie for sale attribution and that is exactly how the attribution works for regular customers too.
I.e. customers click on the link -> referral cookies are set -> when they complete the purchase -> the sale attribution is done.
We can disable the admins from getting referral cookies set BUT that again prevents them from testing the system at will. So it is kind of like catch-22 situation for everyone.
So we have built some capabilities in the app
The system also gives you the ability to clear the browser cookies via noref links like
https://shop.thesenseofdoubt.com/?ref=noref , will clear all referral cookies
and/or you can easily manage the sales via the Sales page.
Finally, you can also set a shorter Cookie Duration for auto-expiration of cookies or perhaps just a simple "Remove tracking after order" toggle (which can be enabled in the Settings -> General Settings tab)
The app does explain this in the setup wizard when you set the app. Maybe we can add a feature to allow the users re-run the setup wizard to learn the referral system
Hope this misunderstanding does not sour our long term relationship.
Thanks and Regards
Anuj Tenani
CTO @ Goaffpro
The app was very easy to setup and test, have not used it yet but will update review if it does not work well.
Here's my story with GoAffPro — I first installed this app when I had created my very first store 2 years ago. They did exactly what I needed and offered me just enough access to tools and set up with the free version that it helped me to not get too overwhelmed. (since this was my first time attempting affiliate marketing) Jump 2 years to today and I now have more experience than when I first started out so, naturally, I wanted to create a new store. As I created my brand new store, Mycloset.clothing, the very first app I installed was GoAffPro. Since my last time using them was 2 years ago I definitely was able to see all the improvements they made and even what they improved for the free version. The user interface is easy to use (I would only request that when you are in the admin dashboard that maybe instead of bolding the setting tab you are on, maybe adding some tab highlight too so it stands out more?), they make setting up the commission, payments, and design a walk in the park, offering you just what you need, and even what you might not have thought you needed, easy to access on your admin dash. I'm still using the free version since my affiliate program is new and I haven't started growing that network yet, but knowing that I have everything in place and a good foundation to build on with easy to see profit tabs and even a creatives section for affiliates, makes me feel a lot more confident in taking that next step. And last but not least, the customer service is spot on. I made a silly technical error, put in a ticket late night on the weekend, and by early next morning, Anuj answered my question and even fixed my issue with one reply! Thank you GoAffPro for offering a free version of your app with enough features to let store owners test it out and even run on it smoothly. P.S. if you're wondering about payment handling - GoAffPro takes care of that for you and even offers a plethora of different payment options, if you're just starting out - you can't go wrong with these guys.
great app..good program to have. step by step easy setup and, will surely help generate more sales.
I've recently gotten into affiliate marketing and found out about this app. It's shocking how much this app offers in the free plan. I recommend this app to everyone! Perfect.
So far I really enjoy this app! Its very helpful and I think that it will help with my conversion rate
Im new to this. I did everything as they provided me to do as new affiliate for my basic needs for my online store. Hopefully the result is great.