GOAFFPRO ‑ Affiliate Marketing , 1.803 Rezensionen
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The App has all the features we need to provide our partners with transparent Data for their Performances. Easy to use for beginners and a lot of possibilites for advanced users.
Can recommend!
You're getting a robust affiliate marketing program, an app packed with features giving ultimately flexibility and excellent customer service. All at an extremely fair price. As far as Shopify apps go, this is probably our best value.
The affiliate marketing is great for a business of any size! They provide support and guidance to ensure your business grows and thrives through your online shop!
I have had an ongoing issue where a new affiliate's referral link is showing up in the banner at the top of each page on my boutique. This is a new affiliate and since she joined us this has been happening. I have repeatedly asked for assistance in getting this resolved and let them know that I entered my boutique via the back office / admin area of my boutique yet they continue to say that I clicked on her link when that was not the case. I wasnt even in goaffpro. The support you get when trying to resolve an issue is horrible. They dont even read your messages. They have just continued to say that I used her link when that was not the case. There is an error somehow with the app that they refuse to resolve. I have been asking for help with this for 2 MONTHS and it is still not resolved. Im about to remove the app and go to one where you can get the support you pay for! This has been a nightmare!
Hi
This is because you activated the shopping with toolbar in your program which shows the affiliate whose cookies are present in your browser.
Since you had clicked the affiliate's link, the referral cookie is present in your browser which shows the toolbar.
Our support had also informed you about the same thing.
Attaching the support conversation screenshot below
https://creatives.goaffpro.com/7/8bq3ymuacy-screenshot-2024-04-20-at-74052-am.png
Also, your email to us was 12 days ago NOT 2 MONTHS back ??
The resolution as replied by the support rep was also simple. You can either Turn off the shopping with toolbar function (Look & Feel -> Toolbars tab ) OR clear the affiliate referral cookie in your browser which removes the shopping with toolbar.
You can clearly test this as the toolbar will only appear in the browser which has the referral cookie (so try with a mobile browser ?)
Hope this information helps
GoAffPro has been so accommodating and helpful. They always have an answer when I hit a roadblock. And if it's not something that is already a part of the comprehensive platform, they figure out a way to make it happen on there end. They're great at what they do and the response time is tremendous. Highly recommend.
This is a very handy app with excellent and prompt email customer support. Comes with many features and is fairly simple to set up and navigate. Recommended.
Without a doubt this is the most complicated app I think we have to use every month. The app provides enough information to sink a ship and yet cannot simply supply a PAY NOW button for each affiliate, it is extremely frustrating
But it's right there in the Payouts page
Click on the Payouts page in the admin sidebar and click Mark paid for which ever affiliate you want to pay
See the guide below
https://docs.goaffpro.com/how-tos/mark-affiliate-payments-as-paid
It's literally one click away in the admin panel
The platform is straight forward and allows for both basic and more complex affiliate programs. We like the ability to really customize the program. Their fee structure seems to be fair as well. Most importantly, their support team is great and responsive.
Anuj is my main man indeed! Extremely helpful professional and easy-to-understand guy.
Extremely good app! Crazy many settings! Easy to navigate.
I wish you best of luck with your amazing app!
Very responsive and helpful customer service. App has good functionality had an intuitive design which makes it extremely user friendly.