Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
2. Februar 2020

Paid for the premium membership because it promised integration with ReCharge (another Shopify app). Integration did not work at all. Tried to downgrade my subscription, but no option. Contacted support, no reply. Writing this in the hope that I get a response. I would like a refund for the 2 month premium and my subscription downgraded.

Dr Heffs US
Vereinigte Staaten
5 monate mit der App
24. April 2022

I figured this app would be great to use for affiliate marketing and getting people to my store and buying. The problem started when I had my first referral and now I can't payout the person, the app itself shows all of these options to pay the affiliates, but only paypal is an option? Really? I tried to integrate it with paypal but nothing. I do not recommend this app and I will be uninstalling. I also wanted to point out there really was no guide in this app to help new users and I didn't know I had not set up a way to pay the affiliates.

A Pet Shop
Vereinigte Staaten
4 monate mit der App
5. Juli 2020

Não estou conseguindo integrar minha plataforma de pagamento, faço as compras através do link do afiliado e não aparece nenhum pedido para meu afiliado.

OSSCO - Original Street Style Co
Brasilien
3 monate mit der App
GoAffPro hat geantwortet 5. Juli 2020

[Merchant update required]
Hi

Thanks for the review. Which payment platform is it ? Did you contact support for the helping with the integration ? If yes, please let me know of the support ticket number. You can also contact me directly at admin@goaffpro.com and I will make sure this gets done.

Thanks and Regards

Update: Still waiting for communication from your end. If possible kindly contact us at admin@goaffpro.com as soon as possible so we can get this resolved at the earliest.

28. Juni 2021

I do not trust this app. I sell exclusively in Germany and strangely enough the affiliate members are Chinese names that seem to have generated any sales in Germany.

HAUTTIEF
Deutschland
3 monate mit der App
26. Juni 2022

I used this app to start my affiliate marketing and while the core functions work OK, there is a bug with creating influencer seeding orders for my affiliates where the address doesn't get populated into the Shopfiy order. This means that I need to go in and manually populate the order address fields in Shopify. Because it's bugged, these orders are completely missing from GoAffPro and you can't make changes to it from Shopify either. Contacted their support about this 3 months ago and at first, the replies were quite responsive but they have chosen to completely ignore my emails completely and still have not fixed the issue. Will be switching to another product and I advise others to find a product support that actually fixes major bugs instead of just going for the low hanging fruit.

Evorie Australia
Australien
3 monate mit der App
30. März 2022

Was hit with multiple spam affiliate accts. Now I don't trust this app at all. These people should be ashamed of themselves.

JM Designs Oklahoma
Vereinigte Staaten
3 monate mit der App
GoAffPro hat geantwortet 30. März 2022

Hey

Please see if you had the marketplace option activated in the app (see marketplace option in the app sidebar). If you had activated it during the setup process, your program is listed on various affiliate marketplaces across the web, from where the affiliates can discover and join the program

Most likely you have received affiliate sign-ups from those directories

In any case, simply turning off the marketplace option delists the program and you can run your affiliate program privately

To note: Marketplace listing is an opt-in feature provided as a convenience to the merchants to quickly list their programs for traction.

Hope this clears away any confusion
Thank you

P.S. Don't blame our service for this. The app did exactly how it was set :)

23. Dezember 2020

No support what so ever. Plainly sad. Emailed them bunch of times and never got an agent to email back.

Alea Inc
Mexiko
2 monate mit der App
Bearbeitet am 11. Juni 2020

***UPDATE***
07/11/20 - Thank you for attempting to fix the issue. However, GoAffPro is now no longer communicating with Klaviyo at all - nothing. How do we resolve this? Quickly?
We have emailed the address you provided with no response - our email was sent to you on 07/10/20 @ 3PM EST.

To resolve please email Frank@ImpactMouthguards.com directly so we can move forward.

We had such high hopes for this app but have become quite disappointed.

Review after review speaks of how good customer service is and after repeated attempts to get help there has been NO response.

The issue we are having is this - GoAFFPro is not playing nice with Klaviyo. Plainly speaking the integration does not work properly and bits of information are lost in the transfer. This is Particularly true with respect to telephone numbers.

If we could get some assistance on this we would certainly consider updating this review but at the moment we are terribly dissatisfied.

Impact Mouthguards
Vereinigte Staaten
30 tage mit der App
GoAffPro hat geantwortet 10. Juni 2020

Hi

CTO of Goaffpro here, I am not sure, but I was unable to find any ticket number from your store ID. If you can send me the ticket ID at admin@goaffpro.com, I will be able to look at it thoroughly.

I did take a look at the phone number sync issue on your account and it should be fixed now. Klaviyo permits email and phone_number as standard sync items and you should be able to see the phone number information in your klaviyo profiles. Rest of the profile information would be in the extra information tags.

Hoping to hear from you at admin@goaffpro.com, so I can resolve this issue personally

Thanks and Regards

29. Mai 2021

It couldn’t be worse.
It's been a week since I paid a fee of $24 a month, but no one joins the alliance. For other applications, 20 people joined immediately. I asked the developer about this, but he only answered me recklessly, and it seems that the market was not activated in the first place. Never download it.

Loti-shopKR
Südkorea
30 tage mit der App
Bearbeitet am 16. Mai 2020

Bonjour,
J'ai installé ce matin cette application. J'étais très heureuse de demander à mes clients de s'inscrire. Ce soir , je lis que vous m'avez bloqué ou bani. Je me comprends pas. Quelle est cette manière de travailler avec les gens? Dois-je désactiver? Informer mes ambassadeurs que ce n'est plus bon?
Merci de me répondre

Hello,
I installed this application this morning. I was very happy to ask my clients to register. Tonight I read that you blocked or banished me. I don't understand myself. What is this way of working with people? Should I deactivate? Inform my ambassadors that this is no longer good?
Thank you for answering me

Obijou.net
Schweiz
16 tage mit der App
GoAffPro hat geantwortet 17. Mai 2020

Hi

I am sure there is a confusion. We do not ban merchants from the platform. In fact there is no such functionality in the system. Perhaps you are confusing our app with some other app?? Can you share with me at admin@goaffpro.com where you are seeing the “ban” ???

Thanks

Follow up #1 - Following up on this ? Can you please update on this issue ?