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Beware. We discovered goaffpro affiliates were hijacking Rebuy and existing discount codes and utm parameters to lay claim and attribution for sales from customers already on our email and SMS lists so there is some very fraudulent business going on here and goaffpro knows it- we advised them and they did nothing. We paid out over $20K in fraudulent "affiliate commissions". They did nothing because they make a portion of that money too.
We’re sorry to hear about your experience. We’d like to clarify a few important points for anyone reading this review.
GoAffPro does not charge commissions on affiliate sales or payouts. Your store was on our Free Plan, so we did not receive any portion of the affiliate commissions you paid.
GoAffPro is a self-managed affiliate platform. Merchants have full control over their program, including attribution rules, commission settings, and—most importantly—the ability to review, approve, or reject commissions before any payouts are made. We do not participate in managing affiliate programs or executing payouts on behalf of merchants.
Regarding attribution, GoAffPro records referrals based on the tracking rules configured for the program. If there are concerns about interactions with other marketing tools, discount codes, or attribution logic, our support team is always available to help review the configuration and recommend the appropriate settings. We have features to prevent unwanted attribution in many scenarios, but they must be configured according to each merchant’s requirements.
We take reports of tracking issues seriously and are always happy to investigate specific cases. If you’d like to revisit your account with us, please contact our support team with examples, and we’ll gladly review them in detail.
Leider sehr unübersichtlich, deutsche Version wär nett und wirkt in der Testversion extrem basic. Bei einer Testversion wünsche ich mir Funtkionen auszutesten, die mich überzeugen, zahlender Kunde zu werden. Leider erfordern alle wirklich relevaten Funktionen ein Upgrade zur Paidversion.
Hi
The app comes with a 14 day trial to help you try all the premium features before committing
Not recommended for serious brands in the US market. The app lacks basic fraud protection against coupon leaks and automatic bots. It allows coupon aggregator websites (like Honey) to easily scrape codes and hijack regular customer sales, forcing you to pay unfair affiliate commissions. There is no active or quality marketplace to find real influencers. A total waste of time and ad budget.
Unfortunately, the app can no longer be opened recently. In the corresponding area, "Just a moment" (or something similar) flashes very briefly, then the screen goes white. Thus, GOAFFPRO must unfortunately be removed from our store again.
Watch out for new affiliates that you haven't approved. I had one that was able to get in and offer a 10% discount
ATTENTION FRAUDEURS !
J'avais installée l'application et ne l'ai pas vraiment utilisée jusqu'au jour où j'ai reçu un mail de leur part me disant qu'un affilié avait amené un client.
Faux ! Il s'agit d'une fraude, un client étranger (mon commerce est hyper local), m'ayant volé l'argent d'une commission sur un client qui était déjà dans ma boutique.
Seul le support Goaffpro peut aider et empêcher ce paiement de commission mais je ne suis pas certaine de leur retour à l'heure actuelle.
Prévention et pour ma part je ne ferai plus de programme d'ambassadeurs. Trop risqué pour des petits commerces comme le mien.
Très déçue et énervée.
BUYER BEWARE!!!
Unless you truly understand this app's functionality, you might wind up with paying affiliate commissions to people who are trying to scam you! I inquired about an affiliate's claimed orders because I wanted to learn how I determine whether these orders were a result of the affiliate's actions. Here is what Goaffpro told me 6 days later:
"This affiliate was found to be cookie stuffing and was hence suspended from the platform. You don't need to pay suspended affiliates.
As they have been found doing this in multiple programs. They have been blocked platform wide. Usually affiliates who engage in click frauds, cookie stuffing etc. are proactively suspended from the platform to protect our merchant partners."
Sounds to me like the app developers need to work on security measures to help protect their merchants. I am very disappointed. There needs to be more transparency.
Unfortunately, this app does not work for us. Despite all our marketing efforts, it appears not fulfilling our purpose. Our business is over controlled by them. All of our marketing materials and digital assets are connected with their domains. That makes it hard to promote our own brand. We believe there is a better one out there that can do a better job instead of paying for this software that basically does not perform well. It is also too expensive for small business owners. We do not recommend it.
EU merchants be beware: this app does not offer a downloadable or signable Data Processing Agreement (DPA). Under GDPR, a signed DPA is legally required when personal data is processed on your behalf.
Without it, you’re not compliant. Until this is fixed, this app is not safe to use for EU businesses.
The customer service is extremely poor. We explain the problem in detail, yet it seems they’re unwilling to address the issue with their application’s coupon automation feature. Instead, they simply suggest applying a fix in Shopify, but the error persists within their app when creating automated coupons. This renders the automation feature pointless. They fail to provide a solution and refuse to take responsibility for the losses this issue causes to our store.
Hi
The customer service responded appropriately to your questions. The coupon code in question [SARA-48-AF] was NOT created through the app You created it manually in Shopify. When you manually create it in shopify, you also need to manually update it there. If you want to automate things, then create it through the app.
It is quite simple to understand and you can update the code in less time you took to lash out
Also, you are on the free plan, not paying us anything, got live chat support, got right answer in 5 minutes from a real human and still chose to write this to ruin our team's morale. 👍
