GOAFFPRO ‑ Affiliate Marketing

I do not trust this app. I sell exclusively in Germany and strangely enough the affiliate members are Chinese names that seem to have generated any sales in Germany.

I used this app to start my affiliate marketing and while the core functions work OK, there is a bug with creating influencer seeding orders for my affiliates where the address doesn't get populated into the Shopfiy order. This means that I need to go in and manually populate the order address fields in Shopify. Because it's bugged, these orders are completely missing from GoAffPro and you can't make changes to it from Shopify either. Contacted their support about this 3 months ago and at first, the replies were quite responsive but they have chosen to completely ignore my emails completely and still have not fixed the issue. Will be switching to another product and I advise others to find a product support that actually fixes major bugs instead of just going for the low hanging fruit.

Was hit with multiple spam affiliate accts. Now I don't trust this app at all. These people should be ashamed of themselves.

No support what so ever. Plainly sad. Emailed them bunch of times and never got an agent to email back.

***UPDATE***
07/11/20 - Thank you for attempting to fix the issue. However, GoAffPro is now no longer communicating with Klaviyo at all - nothing. How do we resolve this? Quickly?
We have emailed the address you provided with no response - our email was sent to you on 07/10/20 @ 3PM EST.

To resolve please email Frank@ImpactMouthguards.com directly so we can move forward.

We had such high hopes for this app but have become quite disappointed.

Review after review speaks of how good customer service is and after repeated attempts to get help there has been NO response.

The issue we are having is this - GoAFFPro is not playing nice with Klaviyo. Plainly speaking the integration does not work properly and bits of information are lost in the transfer. This is Particularly true with respect to telephone numbers.

If we could get some assistance on this we would certainly consider updating this review but at the moment we are terribly dissatisfied.

It couldn’t be worse.
It's been a week since I paid a fee of $24 a month, but no one joins the alliance. For other applications, 20 people joined immediately. I asked the developer about this, but he only answered me recklessly, and it seems that the market was not activated in the first place. Never download it.

Bonjour,
J'ai installé ce matin cette application. J'étais très heureuse de demander à mes clients de s'inscrire. Ce soir , je lis que vous m'avez bloqué ou bani. Je me comprends pas. Quelle est cette manière de travailler avec les gens? Dois-je désactiver? Informer mes ambassadeurs que ce n'est plus bon?
Merci de me répondre

Hello,
I installed this application this morning. I was very happy to ask my clients to register. Tonight I read that you blocked or banished me. I don't understand myself. What is this way of working with people? Should I deactivate? Inform my ambassadors that this is no longer good?
Thank you for answering me

guys make sure you read this before using this app , If there was the option of zero star, I Would definitely give this app and their team zero . The app has so many bugs , first of all you should know that if you are using checkout-x for your checkout page , The coupon code generated by this app will not work . so after 1 week using this app and then receiving negative feedbacks of my members , they told me that I can not use that with checkout X. so basically you might loose the trust of your affiliates when the code is not working ,they dont mention that since they want you to get the app and subscribe, and after that they will not mention until you ask . 24 hours after the first issue ,second issue showed up. the purchases from referral links are not getting recorded . means if your affiliate send the link to the referrals and they complete the purchase , the purchase will not be recorded and as a result , your affiliate thinks that you lied to them and you steal their commissions , as a result , you loose your members , be so much careful with this app since it might destroy your whole reputation as it did to me so far. now waiting for their response . update of review : There is no issue from me using checkout X for my shopify , I am aware of rules and aware of what I am doing , everything is in its place . I guess it is better for you guys as developer of this app to mention all details when someone want to use the details . I can provide details of how your support chat has responded to me when I defend my affiliate rights on getting their commissions . do not try to put the blame on me or checkout X or shopify . that is the issue for your app . I am asking why when my affiliate placing orders , it has not been tracked by your app and how they can get their commissions . and then your support replied there is issue with your app and they need to check and ask me to manually enter the details of those affiliates which did not get their commissions and raised the issue . basically if someone did not mention about their commissions and did not raise the issue , I do not need to do anything . a fabulous suggestion from your support team ,basically means we do not need pay their commissions if they do not mention anything . isnt that marvelous ? now you need to fix the issue of your app tracking the orders , otherwise you can clearly say that this app is not working . it is not about shopify or checkout X OPTION , IT IS ABOUT YOUR APP WHICH IS NOT WORKING PROPERLY . UPDATE : first of all I was not angry , I asked your support team about the issue and when they mentioned that i DO NOT NEED TO TAKE CARE OF OTHER MEMBERS WHICH ARE NOT RAISING THE ISSUE , I GOT angry . secondly I had no discussion with checkout X about this issue so far , and I am sure if i ask them they will definitely respond better than your support team and take responsibility . based on new rules if I uninstall checkout X which bring me thousands dollars sales , I am not able to install it back in 2021 , only old members like me can use the checkout X because we registered that in 2020. so basically this is one of those funny answers again. TO MENTION AGAIN , SINCE YOU ARE TRYING TO MISLEAD THE TOPIC , I AM NOT TALKING ABOUT COUPON CODE , I DEACTIVATE THE COUOPN CODE YESTERDAY SINCE YOU TOLD ME THAT IT IS NOT WORKING WITH CHECKOUT X .. TODAY WE HAVE OTHER ISSUE , WHY SOME OF THE ORDERS ARE BEING TRACKED BY YOUR APP AND SOME DO NOT. SO BASICALLY IT IS NOT CHECKOUT X ISSUE when some of them get their commissions and some not , that is obviously your app issue . so please do not take the topic on coupon code , that is already dealt with . I am asking why some of the orders are being tracked , and some are not . they all using the same method for checkout .... i need a clear answer , if your app is not working , why do you offer it in shopify app section ? better not be in the list and work properly rather than be there and damaging other businesses and their members trust on them . you need to raise your knowledge on it ,also raise your app functionalities . update ; so basically we go to the topic that this app is useless , also support team has no information about their own app . thanks we prefere to cancel our subscription before we get any more damaged by your app or your team from india and we will take the case to checkout X as well to see how they respond to what you have mentioned here . the funny part is when I asked your support team that why didnt you mention that it does not work with checkout X , THEY SAID THEY CAN NOT MENTION ANY OTHER APP SICNE THEY ARE NOT ALLOWED and now in this comment they are mentioning other app name here easily on public and they are destroying their public image as well. Thanks for your awesome, professional and knowledgable response !!!!!

it have some problem , When press setting don't show anything ,try to order The balance is not shown. I think it's not perfect.

I installed this app assuming it has the "world's largest" network as it advertises, but let alone the world's largest... it doesn't have any network at all! I hate to be scammed. Spent 2+ hours of my life on this app. Even upgraded to the paid plan.
Also, very limited customizability options. You have zero control on signup pages. I am very frustrated because I wasted so much time on this.
I started a new store after setting up 2 other stores and thought that this app can be of help to grow my business. But this app just wasted my time instead.

UPDATE: I did not have any doubts!! If you want people to contact you to get access to the network, then at least specify that in the app so that people know what to do rather than wasting time browsing the app without a clue.