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I'm beyond frustrated with this affiliate program. Imagine my surprise when I found out that unapproved accounts could generate and share discount codes with the public! It’s completely absurd—how can they have access before I even approve them?
But what made this even worse was the response from customer service. Instead of addressing the real issue, they just told me to turn off the automatic ...
Thank you for you kind words.
To help other merchants reading this review, the automatic coupons simply generates the codes for the affiliates. The pending / blocked ...
An utterly dire app with huge amount of security issues some affiliates we able to creat 100% codes.
Avoid at all costs as when cancelling the company still tried to take payments
By far the worst customer service I've encountered in the Shopify ecosystem. They consistently fail to answer any questions, forcing you to figure everything out on your own. Their support is not just unhelpful but downright dismissive, with a shallow, careless attitude that makes it clear they don't value their customers at all.
Are you real ?? I checked our email support system and we have exactly 2 questions from you. One on 12th Sep and another on 30th September.
Both the queries were answered ...
App not user friendly.....customers don't understand how to use app. Navigating dashboard very difficult.
Trying to get help from support and have no response for 5 days now.....looking for another referral app option
So far we give it 2 stars because we need support to respond to our support request. We are having issues with the integrations page and so far, we keep getting the following response
"Hello,
Bumping this up for our technical team to check
They should check and update you soon"
We have been getting this same message for the last 2 days. Please respond so we can update our review of your app.
** ...
After loging as an affiliate, it keep showing the old domain name, instead of new. They says it cannot be changed, time for UpPromote
Hi
Just set up your new domain in Settings -> Advanced settings tab -> Default referral link option
I have had an ongoing issue where a new affiliate's referral link is showing up in the banner at the top of each page on my boutique. This is a new affiliate and since she joined us this has been happening. I have repeatedly asked for assistance in getting this resolved and let them know that I entered my boutique via the back office / admin area of my boutique yet they continue to say that I ...
Hi
This is because you activated the shopping with toolbar in your program which shows the affiliate whose cookies are present in your browser.
Since you had clicked the ...
Without a doubt this is the most complicated app I think we have to use every month. The app provides enough information to sink a ship and yet cannot simply supply a PAY NOW button for each affiliate, it is extremely frustrating
But it's right there in the Payouts page
Click on the Payouts page in the admin sidebar and click Mark paid for which ever affiliate you want to pay
See the guide below
...
I am completely outraged with the customer service at Goaffpro. I've been stuck with a problem for 24 hours, and the only thing they can think of is to send me an email instructing me to repeat an action that doesn't work. Even so, I have followed their instructions, returning to the app and trying again, but nothing changes. The situation remains the same. The lack of interest and ...
had this app for less than 24 hours and have 23 random affiliates. They are automatically accepted and its very obvious that they are scam accounts because of their suspicious looking names. Customer support sucks, they take forever to give you an answer. Too bad as it looked promising when I was setting up the account but this app has major privacy and security issues. I also ready loads of ...