GOAFFPRO ‑ Affiliate Marketing

POOR SUPPORT TEAM DONT ANSWER BAD APP NO SALES POOR MARKETING APP! DONT LIKE THIS APP!;..................................

This app gave affiliates access to my store that on a gated, locked page that caused thousands of dollars in losses.

I downloaded the app and got stuck on the settings. Was asked to write my company URL for the affiliate platform and I did that, " https://ooomanna-com.goaffpro.com", this was provided to me after downloading.
But it was not recognized so tried many variations,all of them denied.
I immediately sent message requesting support, this was 4 days ago, there's no response to these day.
I have seen lots of complaints on customer service but I didn't expect it to be this worse.
I appreciate you developing very useful app and offering it for free, but what's the use downloading if it not applicable.
I need some body to help me with the setup otherwise I have to look elsewhere.
Thank you
ooomanna

I figured this app would be great to use for affiliate marketing and getting people to my store and buying. The problem started when I had my first referral and now I can't payout the person, the app itself shows all of these options to pay the affiliates, but only paypal is an option? Really? I tried to integrate it with paypal but nothing. I do not recommend this app and I will be uninstalling. I also wanted to point out there really was no guide in this app to help new users and I didn't know I had not set up a way to pay the affiliates.

Não estou conseguindo integrar minha plataforma de pagamento, faço as compras através do link do afiliado e não aparece nenhum pedido para meu afiliado.

I do not trust this app. I sell exclusively in Germany and strangely enough the affiliate members are Chinese names that seem to have generated any sales in Germany.

I used this app to start my affiliate marketing and while the core functions work OK, there is a bug with creating influencer seeding orders for my affiliates where the address doesn't get populated into the Shopfiy order. This means that I need to go in and manually populate the order address fields in Shopify. Because it's bugged, these orders are completely missing from GoAffPro and you can't make changes to it from Shopify either. Contacted their support about this 3 months ago and at first, the replies were quite responsive but they have chosen to completely ignore my emails completely and still have not fixed the issue. Will be switching to another product and I advise others to find a product support that actually fixes major bugs instead of just going for the low hanging fruit.

Was hit with multiple spam affiliate accts. Now I don't trust this app at all. These people should be ashamed of themselves.

No support what so ever. Plainly sad. Emailed them bunch of times and never got an agent to email back.

***UPDATE***
07/11/20 - Thank you for attempting to fix the issue. However, GoAffPro is now no longer communicating with Klaviyo at all - nothing. How do we resolve this? Quickly?
We have emailed the address you provided with no response - our email was sent to you on 07/10/20 @ 3PM EST.

To resolve please email Frank@ImpactMouthguards.com directly so we can move forward.

We had such high hopes for this app but have become quite disappointed.

Review after review speaks of how good customer service is and after repeated attempts to get help there has been NO response.

The issue we are having is this - GoAFFPro is not playing nice with Klaviyo. Plainly speaking the integration does not work properly and bits of information are lost in the transfer. This is Particularly true with respect to telephone numbers.

If we could get some assistance on this we would certainly consider updating this review but at the moment we are terribly dissatisfied.