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Do NOT enable the public webpage where affiliates can self-enroll, or 99% of your "affiliates" are going to be bloodsucking leeches in the form of coupon-sharing websites that do nothing to promote your business.
The app itself works fine.
Unfortunately I have to downgrade my review. This app has become so convoluted and the UX is very poor. I struggle to find anything. In addition, the settings seem to have changed randomly with an update, and suddenly shipping and tax was added to the calculation, which doubled the commissions I had to pay out. Luckily there isn't much traffic on this program yet.
The customer support is fast, but not very good on details.
Deberia ser en todos los idiomas, no se ingles y es completamente dificil tratar de utilizar la app
this app works ok and has many great features, but support never replies. if i could just get a few questions answered, i'd give them 5 stars.
Bonjour, l'application est superbe, cependant nous rencontrons des problèmes actuellement avec celle-ci. En effet, l'application ne fonctionne plus. Merci de corrigé ce problème. Bonne journée.
Hi
The issue that you mentioned in your email looks like a browser cache issue. The app itself is working fine on our end. Did you try with a page refresh ? Did that solve the issue ?
Hope to hear back soon
Regards.
Je trouve cette application incroyable mais le gros problème c'est que l'apli pour les affiliés est en anglais ce qui bloque beaucoup de personne .
Hi
The affiliate portal (and the mobile app) supports 18+ languages. To change the language of the affiliate portal, see Look & Feel -> Store profile tab -> Affiliate portal language section.
Also see attached screenshot below
https://i.imgur.com/ZT0ApQd.png
Also, your affiliate portal is appearing in FRENCH too. See below
https://i.imgur.com/fXt6Dws.png
======================
Salut
Le portail d'affiliation (et l'application mobile) prend en charge plus de 18 langues. Pour changer la langue du portail d'affiliation, voir Look & Feel -> Onglet Profil de la boutique -> Section Langue du portail d'affiliation.
Voir également la capture d'écran ci-jointe ci-dessous
https://i.imgur.com/ZT0ApQd.png
========================
Hope this helps. Looking forward to hearing back from you. (admin@goaffpro.com)
Thanks and Regards
Anuj Tenani
CTO @ Goaffpro
I would like to be able to customize the bars at the top that are part of the app - they contrast with the brand colors and it seems you should be able to customize this better.
Nice platform but contacted customer support now a couple times over the span of 1-2 weeks and just didn't get a reply. So still waiting on their answer.
Hi
Apologies for the issues. I think your contact email might be set incorrectly.
Your contact email is currently set as support@handverden.com, so we have been replying to that email. Kindly ensure that email is working. Your last support request was replied to within 10 minutes. See screenshot below
https://i.ibb.co/xjMWRsq/7-EB03-DCA-5-A72-4-A50-9-DAB-898-D8-D788-AE2.png
In case the email is incorrect, please update it via Settings -> Notifications tab -> Contact email section
Otherwise, you can contact me directly at admin@goaffpro.com from your email address and I will try and get your queries resolved asap
Thanks and Regards
Anuj Tenani
CEO, Goaffpro
