Omtaler (1 880)
Raffiner
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Etter vurdering
App not user friendly.....customers don't understand how to use app. Navigating dashboard very difficult.
Trying to get help from support and have no response for 5 days now.....looking for another referral app option
So far we give it 2 stars because we need support to respond to our support request. We are having issues with the integrations page and so far, we keep getting the following response
"Hello,
Bumping this up for our technical team to check
They should check and update you soon"
We have been getting this same message for the last 2 days. Please respond so we can update our review of your app.
**UPDATE 10.04.24**
I actually got busy with some other things and forgot all about this issue with the app...they never did respond even after we sent another email and posted this review. It's been almost a month now.
Will have to dowgrade to 1 star and find another app because we got absolutely ZERO support. And we are not on the free plan, we started with the Premium plan from the beginning because of the functionality it was supposed to provide, but this is just not working for us.
So far I am loving the app. We are a GF bakery with one store front and growing our business through word of mouth. We started using GOAFFPRO to organize and communicate with affiliates and it has been super user friendly considering it's capabilities! We are able to do a lot of what we currently need on the free plan, especially as we are learning, but are looking forward to upgrading. Its worth it!
It's early days for me on this tool, but I'm like what I am seeing very Intuitive, smart platform with too many features for me to list here, getting plenty of Affiliate applications but have not selected any yet, as I am vetting them, which I believe is advisable to do.. Customer support is very helpful and I am learning how to use this app to the most with their help. As I said so far so good. It looks like this tool will be very useful.
Super helpful support and a very useful app! When I reached out about something missing in the API they were able to add a new field for my use case.
After loging as an affiliate, it keep showing the old domain name, instead of new. They says it cannot be changed, time for UpPromote
Hi
Just set up your new domain in Settings -> Advanced settings tab -> Default referral link option
I’m extremely impressed with the speed and accuracy of addressing concerns!! Thank you guys so much for being AMAZING!!!
This is a brilliant tool and super helpful. The team are amazing and were able to migrate everything on our account over to our new website in minutes saving me hours of manual time. I most have application for your store and I would give 10 stars if I could
Currently using the Free Version. Great features, amazing customer support.
We've been using GoAffPro to create our affiliate program. The user interface is intuitive and easy to navigate, making it simple to set up and track affiliate activities.
One of the standout features is the detailed analytics and reporting, which allow us to monitor the performance of our affiliates and optimize our strategy. The app also offers a high degree of customization for our affiliate portal.
The support team is incredibly responsive and helpful. The integration with Shopify is straightforward.
If you’re looking for a reliable and efficient affiliate management solution, we recommend GoAffPro.