GOAFFPRO ‑ Affiliate Marketing , 1 808 vurderinger

Gets the job done, customer service is responsive and helpful.

Extremely fast help service and does what I need it to.

I can't say enough great things about the Goaffpro Shopify app! It's truly a game-changer for our business. The app is loaded with features that have streamlined our affiliate marketing process and boosted our sales. The best part? Their support team is top-notch. Whenever we've had questions or needed assistance, they've been there to provide quick and helpful solutions. Thanks to Goaffpro, managing our affiliate program has never been easier. Highly recommended

It's just what I was looking for. It works perfectly and has many features.
The best thing is the customer service, very very fast in responding and resolving any problem or question.
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Just downloaded and set up this app, this has been the easiest app I have ever had to set up on my shopify. Once you choose the button upon download that says you dont know anything about the app, they literally walk you through step by step until each step is complete. There was one portion I had confused my self about and used their support , and was blown away at the instruction and walk through I got . It was so quick and got me through my issue in no time! I want to add that it was my lack of knowledge that led to my confusion not the app! 10/10 would recommend. Looks very professional and well done on my site. SO happy with it!

we have been a loyal customer of Goaffpro for the past three years and have relied on their service to manage our affiliate program. However, my recent experience has left me deeply disappointed and frustrated. Over the last three months, we decided to make the transition to the GoKwik custom checkout system, believing it would improve our user experience. Unfortunately, for the past 20 days, we've been encountering persistent issues that have hindered our operations. What's even more frustrating is Goaffpro's response to the problem.

They claim that the issues we're experiencing are solely due to the custom checkout system, but I strongly disagree with this assessment. I have conducted a thorough analysis of our setup, meticulously testing different scenarios, and it is evident that the problem lies within Goaffpro's platform, not the custom checkout. It is deeply frustrating that they have swiftly shifted the blame to the custom checkout without conducting a thorough investigation.

Our frustration has been exacerbated by their reluctance to investigate the matter further. As loyal customers with a long-standing relationship spanning three years, I expected Goaffpro to take a more proactive approach to address this issue. Instead, we've encountered resistance and a lack of willingness to explore potential problems originating from their end. This approach is far from the customer-centric service we had come to expect from Goaffpro.

In conclusion, my recent experience with Goaffpro has been disheartening. While the service has been reliable and efficient for years, their handling of the recent issues related to the custom checkout has left us frustrated and dissatisfied. We urge Goaffpro to reconsider their position on this matter and commit to a comprehensive investigation into the issues their customers are facing. It's time for them to restore the trust of loyal customers like us by addressing the issues promptly and effectively.

Great app, even free version offers enough features to start. They need to improve mobile app visually and fuctionally though.

It is the first affiliate application plugin of our website. While its functionalities are limited, it's one of the best choices for a newly established website in my opinion. It provides sufficient tracking capabilities and offers adequate information in its reports. The operation is quite straightforward, especially if you are familiar with affiliate logic,you can easily become proficient in using the program through self-exploration. What has touched me the most is that the support team is always quick to respond to any issues, no matter when they arise.

The app appeared to be functioning seamlessly until October 6th. For the past three months, we've utilized a third-party checkout system without any hitches. However, after making minor tweaks to the affiliate application on October 6th, affiliate orders ceased to be tracked.

The support team seems quick to point fingers at the checkout process, yet we're confident the payment gateway isn't the issue. We feel the team is reluctant to delve deeper into the problem.

Upon going through other feedback, I'm beginning to suspect that some positive reviews might be strategically placed to overshadow the negative ones.

Can you please look into this and explain why the app was operating without any issues with the same payment gateway prior to October 6th?

The app worked well with my first store. They even have a feature to allow a set commission/royalty for your affiliate/employees I had no clue about. thanks to the above and beyond great customer service was able to set everything up perfectly. Customer service is top game, always replies to questions.
Thank you for your follow up to my each and every question and guidance on setting up steps