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Little disappointed very basic Needs some Help me find affiliates functionality ,over just managing them.
What about Broadcast new customers to customer base or other similar functionality .
cant see anything in paid version either unless i am missing something?
I guess time will tell
Thus far, after downloading it is user friendly and I am not having major issues learning the app.
The functionality that this app offers for free is insanely good. I only hope it stays that way! Thank you for providing it.
Nice platform but contacted customer support now a couple times over the span of 1-2 weeks and just didn't get a reply. So still waiting on their answer.
Hi
Apologies for the issues. I think your contact email might be set incorrectly.
Your contact email is currently set as support@handverden.com, so we have been replying to that email. Kindly ensure that email is working. Your last support request was replied to within 10 minutes. See screenshot below
https://i.ibb.co/xjMWRsq/7-EB03-DCA-5-A72-4-A50-9-DAB-898-D8-D788-AE2.png
In case the email is incorrect, please update it via Settings -> Notifications tab -> Contact email section
Otherwise, you can contact me directly at admin@goaffpro.com from your email address and I will try and get your queries resolved asap
Thanks and Regards
Anuj Tenani
CEO, Goaffpro
Would have given this a 5 star rating if it were not for the glaring omission of a lack of notification when your affiliates cross their Payment amount threshold - a simple email to say - Affiliate X is now due to be paid - instead I have to go into the software find the screen on a regular basis to double check. Should happen automatically. Causes a lack of trust by my affiliates as they are telling me that I need to pay them, whereas previously we knew exactly when to pay them without having to check all the time.
The app is very good. If i can make 1 small difference i would apreciate a lot! When a costumer makes an order, the afiliate receive a confirmation email. But in that email only say the number of the order. I would like that in the that e-mail says too the order and costumer details.
I already send 2 e-mail to admin and support, but didnt get answer. Thanks
This is an update to my last review. Thank you for responding to my review I really do appreciate that. First I was unaware of the mobile app being in beta testing mode if I was aware maybe I could understand more. Second the biggest thing was I was not getting a response every time I left a message except for the automated one that was my biggest problem as I was wondering if there was customer service. Third I really do love the features that your company offers and the functionality of everything including the online app. If the bugs in the online app get s resolved I would definitely return to use your service as i really do like it thanks again for replying to my earlier review.
Hi Tedrick
Quick update: Thanks for update.
In the affiliate's portal the affiliates can do everything they can do on the mobile apps and due to affiliate portal being on the web browser, we can push updates faster than on the mobile apps (as mobile app updates have to go through the apple and google's app store's review process).
So in the affiliate portal, the affiliates have some advanced features like Mini store, MLM Network browser, Product Link creator, Advanced analytics etc., and generally most "power" affiliates prefer affiliate portal over mobile apps. Mobile apps are intended for smaller affiliates, who seldom check their performance. And truth be told, you would find 95% of sales from power affiliates.
Regardless, the affiliate portal itself, is responsive and mobile first developed, so it works just as good as any native app
(and in many cases even better, since we don't have to make changes on the fancies of the app store "guardians" - google and apple)
Another BIG BIG disadvantage of mobile apps, is that they CANNOT be launched/customized on a per merchant basis (since that would not only be prohibitively expensive, this would also violate SPAM policy of the respective app stores resulting in insta-ban), and the affiliate portal can actually be complete merchant branded (URL, logo, colors, text, copyright etc.). So if you are planning to run a WHITELABEL affiliate program, affiliate portal is the way to go.
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In the mobile app page, it states that the mobile app is in a PREVIEW/BETA stage (and is not ready for prime time). Normally a BETA or PREVIEW stage is where the team collects feedback and fixes bugs etc.
So we are collecting feedback from the merchants to improve it as we go. Your feedback is already forwarded to the tech team and they'll get this fixed in the upcoming updates.
Anyways, we wish you all the success in the world and hope that one day, you'll return back to us :)
(hopefully when the mobile app is out of beta/preview stage)
Thanks and regards
PS. You'll find that none of the competitors even have mobile apps for affiliates
Awesome app!
So seamless and easy to use. I really appreciate the step-by-step instructions on how to get started.
A+++
Super easy to set up and share with my influencers. I love that it keeps a record of sales by each person on a dashboard. This makes my life so much easier. I'm excited to increase my sales and watch my company grow.
Integration from our old woocommerce webshop went very smoothly and fast with the help of app support!! This app supports redirecting our old affiliate links from other site and all that cool stuff which makes this probably the best option for lots of people. I checked other aff apps on shopify and asked about it and this was the only one that could integrate existing affiliates from woocommerce without any hassle! Admin / Portal looks very slick and easy to use too. Thank you for this app!