GOAFFPRO ‑ Affiliate Marketing

Good app, pretty straightforward and any questions I had were quickly answered by their support email. It's more powerful than you probably even need, so don't hesitate to use it, just understand that you'll need to figure a few things out (if you're an average affiliate platform user) to get it right. I recommend it.

Earlier on I was having trouble with goaffpro and the support, had some critical functionalities that weren't working for me. But in the last 6 months or so they have really turned it around, support times are so much faster and they're giving really good feedback on the issues that I have. I don't know if I got better at explaining my issues or if they hired an entirely better staff but keep up the good work. The mobil app has progressed so much since we initially started as well, so kudos to goaffpro dev team. Keep making it better!

this app works great. I had a few problems, but the support was able to walk me thru the solutions. many of the problems were me not reading how to do it correctly. great people to work with!

This is a brilliant tool and super helpful. The team are amazing and were able to migrate everything on our account over to our new website in minutes saving me hours of manual time. I most have application for your store and I would give 10 stars if I could

Great customer service- one of my discount codes wasn't connecting properly to my affiliate and the customer service team was quick to respond and tell me which settings I needed to change (which was a user error on my end in the first place). I'm still new to using the affiliate service, but very pleased so far!

Super helpful support and a very useful app! When I reached out about something missing in the API they were able to add a new field for my use case.

So far I am loving the app. We are a GF bakery with one store front and growing our business through word of mouth. We started using GOAFFPRO to organize and communicate with affiliates and it has been super user friendly considering it's capabilities! We are able to do a lot of what we currently need on the free plan, especially as we are learning, but are looking forward to upgrading. Its worth it!

App not user friendly.....customers don't understand how to use app. Navigating dashboard very difficult.

Trying to get help from support and have no response for 5 days now.....looking for another referral app option

By far the worst customer service I've encountered in the Shopify ecosystem. They consistently fail to answer any questions, forcing you to figure everything out on your own. Their support is not just unhelpful but downright dismissive, with a shallow, careless attitude that makes it clear they don't value their customers at all.

Absolutely perfect on all aspects: The app is very complete and well designed. For all kinds of features we might think of, they already did an option for that. This is very well done and their support is one of the best in reactivity and comprehension on all levels.