GOAFFPRO ‑ Affiliate Marketing , 1.692 avaliações

Hi

Uninstalling the app automatically invalidates the codes. You don’t need to do anything else. Once you uninstall, all affiliate discount codes become invalid and your program is turned off automatically

Hi Spencer

As you have rightly said, this is certainly not our goal and we have many options which you can set
1. Collect more information from affiliates when they are signing up. You can add additional fields in the signup page (like Instagram handle, website, Facebook page etc.) in your signup page. Now the affiliates signing up on your program would be required to fill up that information from where you can verify the identity of the affiliate
2. Once verified you can Approve only the accounts that you want to work with
3. You can also choose to not give a coupon code to affiliates and have the discount (if you want to give your affiliates customers a discount) apply on their link. So the affiliates don’t have a code to but they are required to send you customers via their link in order for their customers to get a discount
4. You can also turn off the marketplace option. That will delist your program from different affiliate directories across the internet and make it more private.
5. You can also choose which conversion modes are active. I.e disable coupon code based tracking and only have referral link based tracking active
etc.

In the end, goaffpro, like shopify is a tool. How you use it can make all the difference

Hope these suggestions help. If you have any questions do get in touch

Anuj
CTO @ Goaffpro

Hi Shelly (A-listbossybags)

This is ridiculous. How can we help, if you don't tell us what you need help with ???.

You last contacted us on 7th June and the support team promptly replied to you, but could never get you to answer back

Attaching screenshots below for anyone who is reading this review

https://ibb.co/SXhhVDs
https://ibb.co/FBSNNMT
https://ibb.co/f9wd2Hk
https://ibb.co/kcHkCs7

Our team is here to help you get the most value out of the system if only you care a little. Our system has helped merchants scale from nil sales to hundreds and thousands in sales but this all requires cooperation from everyone involved

Thanks & Regards
Anuj
CTO @ Goaffpro

Hi,

We are confused, all of your emails were replied to promptly. Attaching screenshots of the emails threads below as proof from our customer support team.

https://imgur.com/a/CdoMVYU

please confirm if your registered email address mennademena@gmail.com is able to receive emails correctly.

Update: Just confirmed, your registered email address on Goaffpro is incorrect. Gmail bounces email sent to your address back with NO SUCH USER error
See below
https://i.imgur.com/pkNB2gQ.jpg

And the portal URL provided - https://ooomanna-com.goaffpro.com is also working correctly.

If you want to change it, you can use Look & Feel -> Store profile tab -> Affiliate portal URL section.

We have also tried reaching out to you via your store contact form, hoping we can connect and resolve whatever issues you were having.

Hi Harri

Thank you for your candid feedback. As stated earlier you will need to have correct shipping address in the affiliate's account for the full order to get created via Influencer seeding.

But even without that the orders once created can be edited directly in Shopify backoffice to correct their shipping address

See here for more clarity
https://i.imgur.com/OFJMrH2.jpg

For eg. in your test account we corrected the postal code and the full order was created. But even before that, the orders were getting created in Shopify.

Note: The orders created via Influencer seeding have the same order number sequence as your store like #1119, #1120 etc. So if you find the influencer seeding orders missing in Shopify orders page, that is perhaps a question for Shopify. The orders do appear in the Shopify API (I have personally confirmed this in their API)

Please do try out with a few test accounts and ensure that they have correct addresses and you'll see the orders getting created at both places.

Shopify API will not accept orders without correct shipping address, and unfortunately, there is nothing us or anyone can do about that. Currently there is no way to by pass that restriction.

Hope this helps.
You can get in touch with me directly anuj@goaffpro.com if you have any queries.

Thanks and Regards
Anuj Tenani
CTO @ Goaffpro

Hi Aleandro

As clarified by the support email, this attribution was done by the admin having the affiliate's referral cookie in their browser. That is how every system does referral sale attribution.

By clicking on the referral links of the affiliate, your browser was "tagged" with their referral cookie for sale attribution and that is exactly how the attribution works for regular customers too.

I.e. customers click on the link -> referral cookies are set -> when they complete the purchase -> the sale attribution is done.

We can disable the admins from getting referral cookies set BUT that again prevents them from testing the system at will. So it is kind of like catch-22 situation for everyone.

So we have built some capabilities in the app
The system also gives you the ability to clear the browser cookies via noref links like

https://shop.thesenseofdoubt.com/?ref=noref , will clear all referral cookies

and/or you can easily manage the sales via the Sales page.

Finally, you can also set a shorter Cookie Duration for auto-expiration of cookies or perhaps just a simple "Remove tracking after order" toggle (which can be enabled in the Settings -> General Settings tab)

The app does explain this in the setup wizard when you set the app. Maybe we can add a feature to allow the users re-run the setup wizard to learn the referral system

Hope this misunderstanding does not sour our long term relationship.

Thanks and Regards
Anuj Tenani
CTO @ Goaffpro

Hi Nick

You were unable to payout as there was insufficient balance in your PayPal account. The same was reflected in the PayPal payment history page. You need to fund your paypal account with the payout amount + 0.25c (the paypal transaction fees) for the payout to succeed.

See the screenshot here
https://i.imgur.com/AOVQyBk.png

Also, the app also supports, Bank Transfer, Check etc. via Tipalti payouts. So if you want to payout via those modes, you can integrate Tipalti payout processor.

See https://i.imgur.com/Zdi5V1J.png

With regards to guides, we have a full documentation portal @ https://docs.goaffpro.com, a youtube channel with almost 300 videos @ https://www.youtube.com/channel/UCo95DNTq0v3WDjqECo3eKWQ

All the videos are also embedded in the admin panel. The same can be easily seen in the admin panel as well.
See screenshots

https://i.imgur.com/jZnx9Vc.png
https://i.imgur.com/iKirgXy.png

Finally, if you need any help, you can contact me personally admin@goaffpro.com, and I will try to help in whatever ways we can

Thank You
Anuj Tenani
CTO @ Goaffpro

Hey

Please see if you had the marketplace option activated in the app (see marketplace option in the app sidebar). If you had activated it during the setup process, your program is listed on various affiliate marketplaces across the web, from where the affiliates can discover and join the program

Most likely you have received affiliate sign-ups from those directories

In any case, simply turning off the marketplace option delists the program and you can run your affiliate program privately

To note: Marketplace listing is an opt-in feature provided as a convenience to the merchants to quickly list their programs for traction.

Hope this clears away any confusion
Thank you

P.S. Don't blame our service for this. The app did exactly how it was set :)

Are you for real @Round21 ??

You installed the app on 28th January 2021. This was an explicit action. Apps just don't get installed on any store.

There is "locking" in the app, you can access the app from Shopify Admin panel -> Apps page.

Then you had explicitly set the app to automatically generate 15% discount codes for the affiliates. You had a few signups where the affiliates got the discount codes as set by you.

The affiliates then sent you customers, the customers used the discount code to make the purchase. Of course this is what was supposed to happen.

Once you removed the app, the discount codes were invalidated and no longer can be used.

In any case, if you don't want the customers sent by the affiliates, just cancel those orders.

Not only you are not paying the affiliates their earned commissions, it is unbelievable that you are angry because you got the sales. Wow!