Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this affiliate marketing app for its effective management and growth of affiliate programs, noting improvements in sales channels and business expansion. It's praised for affordability, comprehensive features in the free version, user-friendly interface, and extensive customization options. Key features like detailed analytics aid in tracking and optimizing affiliate performance. The app's reliability, seamless Shopify integration, and responsive 24/7 customer support are also highlighted.
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I installed this app assuming it has the "world's largest" network as it advertises, but let alone the world's largest... it doesn't have any network at all! I hate to be scammed. Spent 2+ hours of my life on this app. Even upgraded to the paid plan.
Also, very limited customizability options. You have zero control on signup pages. I am very frustrated because I wasted so much time on this.
I started a new store after setting up 2 other stores and thought that this app can be of help to grow my business. But this app just wasted my time instead.
UPDATE: I did not have any doubts!! If you want people to contact you to get access to the network, then at least specify that in the app so that people know what to do rather than wasting time browsing the app without a clue.
Hello, Thanks for the review. A few clarifications.
1. The network is open to select merchants only and approval is done on per store basis. This keeps the noise down and ensures that our influencers have access to the best affiliate programs. To get access you need to contact the support team.
2. We offer 3 different styles of signup pages, which you can customize thoroughly. You can set custom fields, change field titles, set images, write program details, etc. The signup pages can be customized in Setting -> Branding -> SIgnup Pages section.
3. Since you canceled within the trial period, you were not charged for the usage.
I hope this answers some of your doubts. And I really hope you give us another try. Please get in touch with us at admin@goaffpro.com so we can help you better.
Update: My apologies for the communication gap. We will certainly amend the relevant sections of the app, so the confusion does not arise in future. I thank you for your valuable feedback, and I deeply apologize for the error on our part.
I don't see a point in using this app. Emailed support asking some questions on the marketplace, did not get a response. If you're looking for an affiliate program with a marketplace where affiliates can find you, this is not it. You have to find your own affiliates.
Hi Puzzlev
The app is intended to provide you with a fair and unbiased handler to establish trust between you and your affiliates. The reason marketplace is currently in beta and not live yet, is because, by providing you with our affiliates, the trust with merchant is bound to break over long term.
The simple reason is that you cannot independently trust the tracking of an affiliate NETWORK, and have to have your own tracking methods to know that the sales being claimed by the network's affiliates are actually correct and not organic sales being reported as referral sales (by THEIR app)
Even if you use a affiliate network to get you sales, you still should have your own verification mechanism otherwise you will loose money to fraudulent orders and refund scams. We have been in this business for over a decade and know why offering a network is actually detrimental to the merchant's business.
Hope this helps clears your doubts.
Absent customer service does not respond to emails or respond completely alongside. Really a shame I installed it then remove it 2 times because no response to my emails of requests for help when I chose the paid plan. It is the first opinion that I leave
this app forced me to use a buy option on my shop that ruined my motivation to do anything as i could not remove the paypal buy option and people assumed it was the only available payment method its actually cancer.
[Merchant Update required]
Hi
Can you elaborate on this please ? Which PayPal buy button are you referring to ? The app does not affects your store's design or payment options in any way, not does it forces you to use PayPal
Perhaps you are confusing the app with some other app ??
Please get back to us at admin@goaffpro.com so we can resolve this at the earliest.
Thanks and Regards
After installing the app, I keep receiving emails about Goaff Pro from India.
The emails say I am now "on a list to continue receiving future emails".
What in the heck is going on?
would not function properly. kept stating error. used many browsers and still not functioning properly.
Hi Rich
Was the issue resolved ?
Do not open!!! I tried to install 2 times and it is only on an infinite load page. Please fix this urgently
Hi
Please connect with us at support@goaffpro.com and we can help you get the app set up
You can also add admin@goaffpro.com to your staff account and our engineer will install the app and set the affiliate program for you
Looking forward to hearing from you
Thank you
It's awful. doesn't track referred traffic and I'm assuming orders properly (impossible to tell at this point).
Asked for support and their response basically boiled down to "yeh its not working with your store, you should fix it"
Like what the actual eff?!?!
Obviously, this is potentially damaging relationships with my affiliates which is unacceptable. Not using this app and you shouldn't either. Period.
Hi
As mentioned in the email reply, there is an app/product variant which is causing automatic redirects of the URL's. So you will see the same problem with any tracking tool (since the URL is changed to something else)
Copy pasting the reply from earlier email
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Hi
Do you have any redirection (app or other setup) which redirects the product to it's first variant ? Do you have any product variation app in your store ? Your setup is currently redirecting every query parameter to the variant id (not just for the goaffpro app, but for other analytics too.)
eg. if you are running a facebook/google ad, with campaigns eg.
https://catjaniga.com/collections/necklaces/products/aurora-pendant?utm_campaign=google_ads
You will again not get the correct results, since if you notice, the URL is again redirected to the variant id and the utm_campaign parameter gets removed (just like the ?ref parameter gets removed)
For normal shopify stores, if you visit a URL like
https://goaffprotest1.myshopify.com/products/short-sleeve-t-shirt?ref=anuj
OR
https://goaffprotest1.myshopify.com/products/short-sleeve-t-shirt?anythinghere=anythinghere
You will notice that the URL is not automatically changed. So, there is indeed an app/other configuration issue on your store which is causing this unintended redirect.
You should also connect with shopify customer support to know why the product page is redirected automatically to VARIANT ID query parameter URL.
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