The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.
Unfortunately, there was no "zero stars" option to check. If so, that would have been my rating and I am an easy grader.
I tried writing this app company 3 times and never received a reply.
Terrible experience. Do not recommend.
Crap support... the app is a good idea, but the support makes it hard for it to work on your website... its a shame.