Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

November 19, 2018

Fantastic to use. Works well with the website. Helps to streamline between sales/customer service and website visitors.

Ergonevo
United Kingdom
8 days using the app
July 21, 2018

Very easy to install. I am very hopeful and excited to see the future plans for this app.

Sin City Productions
United States
7 days using the app
October 1, 2018

I used the app to help me increase my lead conversions. So far the app has engaged quite well with my audience.

The MetroDude
Canada
7 days using the app
October 7, 2018

Insane good app, been looking for a app that would be allow customers to browse through products and enable them to chat directly with our customer support.

CaseVariety
United States
6 days using the app
December 16, 2018

Hands down the best app I have installed for our business. This app allows you to distill all pertinent customer inquiries down to a process that customers close/convert themselves.

Amazing app, through and through.

B-Potent
United States
3 days using the app
June 2, 2018

Absolutely amazing the feedback from Gobot has been such a help to me and my startup. The amount of correspondence from the staff is unmatched. Information i receive with my custom bot has shot my Customer Satisfaction through the sky.

Thank You Gobot!

Worlds Apart Custom Designs
United States
2 days using the app
Edited May 9, 2018

Is so amazing but so amazing that is extremely sad that someday is gonna stop being fully free.

Dc Comic T Shirt
United States
1 day using the app
October 19, 2018

Really impressive. The pop-up isn't aggressive to scare of the store visitors. Best of all....It's free.

Soapy Soap Club
Finland
22 minutes using the app
April 15, 2018

Amazing piece of software! Just what we needed to make the user onboarding quick and easy! Max is a cool guy as well, had a nice chat with him via email the other day!

Kaleido Technologies
Estonia